We want to tell you just how delighted we were with our stay at the Grand Hotel Zell Am See.

The Lake Residence room you reserved for us met every one of our needs. The room was spacious, light and had fabulous views of the lake and mountains out of every window. The weather was so good while we where there that we enjoyed sitting out on our balcony just taking in the view.
 
The meals were delicious. Mandy in the dining room took very good care of us both at breakfast and dinner. On the days we weren't off hiking we had lunch on your patio by the lake. It was my birthday on September 25 and it could not have been a more enjoyable day. Imagine my surprise and delight when we arrived for dinner to see the table decorated and be given champagne! It make it extra special. Daniella also gave me some wonderful treatments in the Spa. Believe it or not, I even had some terrific swims in the lake!
 
We will remember our time at the Grand Hotel very fondly. We will certainly recommend it to our friends and family.
 
Thank you so much for a great holiday.
 
Sincerely,
B. & N. C

Vielen Dank für die fantastische Bewirtung und Aufmerksamkeit hingegen meiner Eltern.
Sie waren hellauf begeistert von Ihrem Hotel und Ihren Mitarbeitern.
Somit war es ein erholsamer und bereichernder Urlaub.

Vielen Dank!
Herzliche Grüße
S. R.

Our upgrade to the Wellness room was very special gesture from your hotel. One of us, who did not ski, could really enjoy all the Spa service during the day and ones who skied had excellent treatment apres ski. The two rooms we had were outstanding with breathtaking views of the mountains.

The Reception and restaurant staff were, as always, excellent and we could not fault our stay in any way. This was our second stay in your hotel wihich is very unusual for us as we very rarely return to the same place. The Grand Hotel was even more special this time we would very much like to come back again.

Thank you!  

Aufenthalt: Februar 2011

Just returned from a wonderful stay at the Grand Hotel Zell am See and will definitely be returning next year. We traveled with our two children of 9 and 14 and had booked one of the grand suites which had a separate bedroom and a second double bed just off the living room and a terrace with an absolutely beautiful view of the lake. The hotel staff were extremely helpful, efficient and friendly, especially the restaurant staff. The food was excellent and very well presented and even the children's menus varied from the standard "chicken nuggets" or "spaghetti bolognaise" offered in most other hotels. The hotel has a really nice bar with live music in the evening where you can enjoy a drink beside the open fire. All in all a fabulous place to stay and good value for money.

Aufenthalt: März 2011

Das Grand Hotel ist für einen Winterurlaub ideal: Den Tag mit einem Blick auf den See und einem köstlichen Frühstück beginnen, am späten Nachmittag von der Piste kommen, den Bademantel überstreifen, im Wellnessbereich mit Sonnenuntergang auf dem See im Liegestuhl entspannen, ein köstliches Fünf-Gänge-Menu im Restaurant genießen und den Tag mit einem Drink in der Hotelbar beschließen. Wir waren bereits zum zweiten Mal dort und haben schon für das nächste Jahr reserviert!

Aufenthalt: Januar 2011

Ein tolles Hotel mit sehr professionelem Service.
Ich kann nur wärmstens empfehlen und komme unbedingt wieder!
Das Essen war hervorragend und sehr abwechselungsreich.
Das Personal sehr sehr freundlich und mehrsprachig.

Aufenthalt: Februar 2011

Insgesamt war es ein sehr schöner Urlaub; das von außen und innen renovierte Hotel hat sehr viel Flair. Im Winter für Skifahrer u.a. auch als Ausgangspunkt für verschiedene Skigebiete im Salzburger Land wie u.a. Saalbach-Hinterglemm, Kaprun Kitzsteinhorn oder auch St. Johann im Pongau, Gasteinertal usw.

Aufenthalt: Februar 2011

Sehr zu empfehlen, da man sich dort wohlfühlt. Das Personal ist sehr freundlich und hilfsbereit. Das Essen ist sehr gut und der Wellnessbereich lädt zum Erholen ein. Es ist zentral gelegen und gut zu erreichen.

Aufenthalt: Januar 2011

Sehr zu empfehlen, da man sich dort wohlfühlt. Das Personal ist sehr freundlich und hilfsbereit. Das Essen ist sehr gut und der Wellnessbereich lädt zum Erholen ein. Es ist zentral gelegen und gut zu erreichen.

Aufenthalt: Januar 2011

We were travelling with our family for Christmas and all enjoyed the Grand Hotel very much indeed.   The Christmas programme was very good.  The members of staff, without exception, were first class - friendly, attentive and helpful while staying very professional.   The facilities in our room were cared for daily to a very high standard.   We certainly hope to spend another time at the Grand Hotel

Many many thanks for adding those special touches to a super holiday,

Maureen Nevard

Aufenthalt: Dezember 2010

We loved everything about this hotel!! Everything was fantastic from the staff, to the service to the hotel itself. We will definitely be going back again!! We were there during Christmas and the hotel made it a magical time for our two young children (who were treated like princesses!!). I would and have already recommended this hotel to all my friends. Many thanks to everyone at the Grand hotel in Zell am See for making our holiday amazing!

Aufenthalt: Dezember 2010

The Grand Hotel was excellent in all respects, with a very helpful and professional team running all areas. The regular shuttle to the ski lift was very helpful and shopping/bars was a short walk away. The food, rooms, view and spa were all outstanding. We will be returning in future years.

Aufenthalt: Dezember 2010

Stayed for 3 nights the weekend before Christmas. Firstly, I can't rate the staff highly enough. We were on half-board and arrived quite late at 9.15pm and had missed dinner. Without us even asking the receptionist told to make our way to the bar where we were served with a huge cold meat, cheese and bread platter. Most hotels would have shrugged and left us to fend for ourselves but the Grand couldn't do enough for us. The restaurant and bar staff were equally good.
We booked a Comfort Mountain View room and had a room in the Wellness wing of the hotel. The view was knockout - we were able to watch skiiers from our bed! I suspect the room itself had been refurbished relatively recently as the bathroom was lovely with a walk in shower/bath. The only real gripe about the room was that the bed wasn't the most comfortable and a bit hard, and with only one pillow per person (easily rectifiable though!). Couldn't work the heating either but as the room was lovely and warm it wasn't an issue. The location is great too - on the lake and everything in town is less than a 10 minute walk away.
Half board is sometimes risky but in this case it paid off - it was only an extra 10 Euro a night and varied between buffet and a la carte. The a la carte was particularly good - 5 courses! Breakfast was pretty good too - perhaps not a massive choice but plenty of food and we never left hungry. The bar was great too - real fire and a piano player / singer (whose first language was definitely not English!) and lots of comfy sofas.
The hotel also has a pool, sauna and steam room free for guest use and a "Grand Spa" which is 22 Euro per person per day. We only used the free pool which was a little chilly, as was the jacuzzi but had amazing views out over the lake and snowy mountains. Be warned though - it's a naked sauna with swimsuits not allowed! We were too British to brave it in the end!
For a four star hotel the Grand is fanatstic - we usually stay in five star hotels so before travelling I was a bit concerned about the standard but I really couldn't fault it. As a hotel it was far better than the five star Sheraton we stayed in in Salzburg during the same trip.

Aufenthalt: Dezember 2010

We have experienced a very nice Christmas stay experience in December 2010 with my parents and it was unforgettable. Zell am See is beautiful in winter and the whole atmosphere contributed to our pleasant holiday. The staff, menu and the location were excellent and for the price of the special Christmas package we really received an adequate value. Storngly recommended.

Aufenthalt: Dezember 2010

Our first visit to this hotel and village exceeded our expectations and made an outstanding holiday for 2 adults, 4 teenagers and one 8 year old.
From the warm welcome at check-in to our final departure, the staff were superb and helpful.
We have no criticism of any areas. The rooms, facilities and food (especially) were excellent. We also appreciated the short walk into town, the hotel shuttle to the ski lift and various extra optional activities (guided walks, Santa for the children, performers in the bar/restaurant) and the spa.
We usually ski in Whistler, Canada, but will definitely be back to the Grand in future.

Aufenthalt: Dezember 2010

Rather than brave International airports to return home for Christmas we booked a 5 night Christmas package and had a fabulous time at the Grand Hotel. The staff were the most helpful ever encountered. The comfortable lake view room was huge with views of mts and lake. A 4 day ski pass was included with the Spa providing good end of day relaxation before a 5 course gourmet dinner. Various activities were offered during the week -family ski day, sleigh ride, etc. A fruit basket was in the room on arrival and a Christmas gift was delivered by the Hotel "angel" on Christmas eve. The hotel was grandly decorated for Christmas and live music heard every night. The area is beautiful and we look forward to returning to the Hotel in the spring.

Aufenthalt: Dezember 2010

When we arrived we were assigned a room that didn't have a direct view onto the lake, so we asked at reception if there were any alternatives and they couldn't be more willing to help - our new room was fantastic with direct views onto the lake. The breakfast was the best I've had for a while, and the 5-course dinner was truly excellent. The restaurant & reception staff were very friendly and always had time for us. Thoroughly recommended.

Aufenthalt: Dezember 2010

To the General Manager and all Grand Hotel Staff

Spending Christmas away from family and friends is a decision not easily made but this Christmas 2010 we decided to skip international air travel to get home to the US (very smart choice as it turned out) and chose to have a grown-up hassle-free Christmas for just for the 2 of us.  What a good choice we in made booking the Christmas Package after finding your hotel on the Internet.

Our upgraded room, No 657, was almost as big as our Amsterdam apt and a lot more comfortable.  The view was spectacular.  The helpful Alex and in-room fruit basket made us feel relaxed immediately.  A trip to the Spa for the herbal and salt spa plus the Sauna became a daily feature.  The dinners were incredible - please thank the chef - would have been a Michelin star in our book.   We will treasure our Christmas gift delivered on Christmas Eve by the Hotel "Angel".   The hotel had a lovely Christmas feeling with the decorations, trees, flowers, cookies and mulled wine and music.

The area offered lots to see and do even if you were not skiing everyday.  The daily activity newsletter was very helpful in planning the day and offered extra activities.  We are still sorry we missed the sleigh ride.  We are hoping to return in the spring or early summer to do some hiking.  We will definitely return to your hotel and the one in Croatia looks interesting as well.

Thanks to you all for giving us a memorable Christmas 2010
Judith and Andrew McManus

Aufenthalt: Dezember 2010

Wie jedes Jahr, war es bei Ihnen ein toller Urlaub vor Weihnachten, um dem ganzen Stress der Vorweihnachtszeit zu entgehen.
Alles war Ihrerseits rund um gelungen und zu meiner vollsten Zufriedenheit und ich werde selbstverständlich wieder Ihr Gast sein.
Vielleicht dieses Jahr sogar zusätzlich im Sommer!

Ganz herzlich
Ihr Ralf Scheid

Aufenthalt: Dezember 2010

Thank you for hospitality of your hotel staff during our stay.

We appreciated from our stay . Thanks to chef for
New year gala dinner and thanks to program for new year
Which is full of fun; roulette, fortune teller, opera singer/s, firework….

Best Regards,

Onur Ozcan

Aufenthalt: Dezember 2010

Hello! I visited your hotel with my family when we was in your town, I liked it very mucht, it is visible as your collective well and harmoniously works, now I'll always go to you and will advise all my friends.

With best regards,

Egor Miliukov

Aufenthalt: September 2010

Dear all,

Back in Sweden after driving for 17 hours..
I just want to say THANK you so much for making our visit to Zell am See such a success!

Harrys were VERY pleased with their stay!

We do hope that we can return in a near future. With Harrys or any of our other clients.

All the best,
Daniel Jildefjord 
Project Manager