Wunderbare Woche

Liebes Team vom Grand Hotel,

wir möchten uns nochmals sehr herzlich für eine wunderbare Woche im Grand Hotel bedanken.

Alles war zu unserer vollsten Zufriedenheit - meine Töchter haben eine dementsprechende positive

Rückmeldung auf Facebook hinterlassen.  In meiner Rückmeldung auf dem Bewertungsbogen habe ich

es schon erwähnt, aber ich möchte es nochmals zum Ausdruck bringen: sie haben tolle Mitarbeiter,

die unaufgesetzt freundlich und zuvorkommend agieren. Auf so ein Personal können sie stolz sein!

Great week

Hi there all thank you for the great week, excellent friendly staff.The food was delicious especially the breakfast.Both the restaurant/food manger and Connie could not not do enough for us,also all the bar staff.Very pleased with our suite and kept very clean by the cleaning lady.The front desk staff all very polite and helpful.Great speedy check in / checkout.Hopefully see you all next January.

Wonderful week

I have just returned from a wonderful week staying at your hotel. Thank you so much for upgrading us to a superior room in the main building and being able to eat in the restaurant downstairs. We really appreciated the room and views from the balcony. 

We enjoyed excellent service and thought the new Seebar was a good addition to the hotel. The snow conditions were perfect this year. It was a shame the lake wasn't frozen enough to walk on! We also enjoyed the slalom ski event  in the town and were lucky to visit during the week it was on.

We hope to visit you again soon.

Sincere thanks

Dear  Grand Hotel,

please accept our sincere thanks for the wonderful upgrade to a Grand Suite. Our room was so spacious and we just loved the sauna!! This made our stay more memorable and will certainly now only be staying at the Grand when we next return, hopefully the same week next year. Throughout our stay the staff could not do enough for us, each and everyone needs complimenting.

Thank you for your kindness,

Wishing you a very successful year and hope to see you next year.

We enjoyed our stay


just a quick email to let you know how much my wife and I enjoyed our stay at your hotel on 11th-14th September. We have visited Zell Am See many times over the years but saved this special stay at your hotel for my wifes 60th Birthday. It was a welcome surprise when we checked in and learned you had upgraded us! We both look forward to staying with you again.



I wanted to take a minute to thank you

Hello Petra…

My wife and I just returned home from our vacation, and I wanted to take a minute to thank you and the Grand Hotel for such a wonderful visit.

We actually extended our stay from 1 night to 2, as it was so wonderful.

I had asked you during the reservation process to try and ensure that we had a nice view of the lake from our room, and you exceeded all my expectations… my wife was very happy. Thank you very very much.

This was our second trip to Zell em See, but first to the Grand Hotel. We have already decided that we will come back.

Thanks again to you and the Grand!!!!


May I thank you for superb entertainment

May I thank you for superb entertainment over the last days. I´ve never seen a ballet of opera & you made our holiday something special.

All your staff are fantastic.


Aufenthalt: Juni 2016

Ich möchte mich bedanken

Sehr geehrte Frau Auernigg,

ich möchte mich - auch im Namen meiner gesamten Familien - sehr herzlich bei Ihnen und allen Beteiligten für die Bemühungen und das großzügige Entgegenkommen bedanken. Sie alle haben uns, aber vor allem meinen Eltern, ein unvergessliches Erlebnis ermöglicht. Die Überraschung ist geglückt, vielen lieben Dank! Wir können das Grand Hotel und sein Team nur jedem wärmstens weiterempfehlen.

Danke für die Betreuung

Mein Mann und ich möchten uns nochmals ganz herzlich für die sehr gute Betreuung im Grand Hotel bedanken (1.5.-3.5.2016), besonders auch der Küche ein großes Lob, so gut ist noch keiner mit meinen Allergien zurecht gekommen. Es war wunderschön, obwohl das Wetter regnerisch und kühl war, aber es gab ja genug Möglichkeiten um den Tag zu genießen. Es ist ein Genuß bei Ihnen einige Urlaubstage zu verbringen.

Übernachtung: Mai 2016

We were impressed

Dear Ms Hellwig,

further to our recent stay, we are now looking at returning to the Grand Hotel Zell am See sooner rather than later. 

We were impressed with the food, people and service, as well as the great slopes of Kitzsteinhorn and Zell am See. Having (and still do) worked in luxury hotels throughout my 27 years in this industry, we understand the commitment to excellence. The team made our stay such a delight that we can't stop talking about you.

We aim to book within the next few days so thank you in anticipation of a swift response.

Kind regards


Liebes Team vom Grand Hotel!

Wir haben vom 06.-13.10.15 unseren Urlaub in Ihrem Hotel verbracht. Vielen Dank, dass unsere Kritik bezüglich der Zimmer, die uns am Anfang zugewiesen wurden, sofort ernst genommen und wir umgehend in traumhaften Zimmern "residieren" durften. Die Tage in Ihrem Hotel waren sehr erholsam! Es hat alles gepasst:

Ein ganz besonderes Lob für die Freundlichkeit und Kompetenz aller Ihrer Mitarbeiter!

Das Essen war hervorragend!

Der Service einzigartig.

Die Spa-Bereiche sind wundervoll gestaltet. Die Mitarbeiterinnen für die Wellnessanwendungen sind sehr freundlich, aufmerksam und fachlich hervorragend.

Wir haben Ihr Haus bereits weiterempfohlen und warden es auch weiterhin tun.

Alles Gute für das ganze Team.

Übernachtung: Oktober 2015

Hello to the lovely young lady who checked me in and everyone,

thank you very much for the lovely welcome back to paradise in Zell am See at the Grand hotel! The fruit, candy, and wine was such a nice surprise, and it is wonderful to be back! Our room 422 seems like home!   

I hope you all have a very nice evening and thank you again,    Maria  room 422

Aufenthalt: Juli 2015

Very good service and helpfulness

Dear Melinda/reception/staff of Grand Hotel,

We are back in Vietnam after spending a very enjoyable stay at the Grand Hotel in Zell Am See. Apologies for not getting the names of everyone – but in any case, would like to commend the reception/staff for the very good service and helpfulness – and in particular the restaurant staff in making us feel comfortable and welcome.

We plan to visit again.

Best regards,


Aufenthalt: im Februar 2014

We would like to say 'Thank You'


my family and I have recently returned home to Dublin following a weeks' holiday with you in Zell am See and would like to thank you and all the staff of the Grand Hotel for another wonderful holiday. In particular we would like to say 'Thank You' for meeting our request(below) to have a table in the Kaiser Saal - yet again Stani Tepic and her team were outstanding in efficiency and hospitality which greatly added to our enjoyment of our stay.

Regards & thanks

Aufenthalt: im Dezember 2014

The hotel is perfect

I won a weeks stay in your hotel and just wanted to say what a fantastic time we had.The hotel is perfect we had a lovely lake view room which was kept spotless by the maid.The food was varied and well cooked and the staff in the dining room were very friendly and obliging.We enjoyed the use of the spa facilities after our walks.The staff on reception always greeted you with a smile and the hotel porter who helped us out when the lock on our case got stuck . Many thanks to you all.

Aufenthalt: im September 2014

Thank you very much for your kind service

Dear all,

thank you very much for your kind service during our stay. That was a really nice experience being over here in this great hotel. Please spread our greetings to all staff in the grand hotel.

Keep the smile always shining in your face!

Kind regards

Hassan and my wife

Aufenthalt: im September 2014

I just wanted to write and say such a big thank

On behalf of my husband Keith and myself, I just wanted to write and say such a big thank you for making our special holiday at the Grand Hotel so wonderful.  We had an excellent room with a fab view of the lake and all your staff were do kind and helpful and really made our holiday even better.  The food was wonderful, as usual and we will certainly be recommending your lovely hotel to our friends.Thanks once again.

Aufenthalt: im August 2014

Thanks a lot dear...

...sure I enjoyed the stay here, wonderful hotel without any doubt.
The hotel is great and nice, on other hand, the rate is higher than most of other hotels here which we can understand due to the location and the service hotel offer.
Thank you again

Aufenthalt: im August 2014

Greetings to all of the lovely staff at the Grand Hotel

Thank you so much for the lovely fruit tray and chocolate you had in our room when we arrived! We are very happy to be back here at your beautiful hotel and town of Zell am See. The room is so beautiful also. Please share my message with your front desk staff.
My husband and I wish you all a wonderful evening,

Aufenthalt: im August 2014

We will be returning again next year

Dear Grand Hotel,
I am writing to say a big thank you for looking after us so well when we were staying with you in January (25th for 1 week ). Prior to our holiday I had emailed you making several requests about the room and our table in the dinning room. All these requests. Were honoured and furthermore we are now silver bonus quests and received some lovely surprises in our room on arrival. We will be returning again next year to the Grand for our annual ski trip and really look forward this

K. & D. G.

Aufenthalt: im Januar 2014

Feedback from recent stay 25/01- 01/02

Dear the Grand Hotel staff,

Below is a section that I have sent to Neilson tonight with comments of our stay.

The Grand Hotel had the best rooms we have ever had on any ski trip of 14 yrs
The facilities of the hotel were excellent
The Staff of the hotel were more than excellent
Hotel location & details perfectly described in the brochure
The ‘could be improved’:
The food quality of the hotel was superb, and not a problem.
As a group we would have preferred a buffet main course as per previous hotels
Breakfast cooked version could be varied – ALWAYS Bacon & scrambled eggs
As a group we were sat on a large table, but one side was a bench seating, so if one wanted out, all had to move.
A gala or carvery night as per previous hotels

Keep up the good work, and hope to see you all again

D. H. on behalf of the group of 12


Aufenthalt: im Januar 2014

Grand Hotel Staff

My wife and I would like to thank all the Grand Hotel Staff for making us feel very welcome at the hotel last week. The bar staff were first class as were the restaurant staff and front of house. In particular we would like to mention Michael who was our table waiter and provided us with excellent recommendations on our meal choices each night as well as friendly and efficient service.  

We are already planning a return trip for next January!


Many thanks
David and Louise


Aufenthalt: im Januar 2014

To the Management of the Grand Hotel

Thank you for a wonderful stay at your hotel. My family is an experienced traveler around the world. Nowhere we have received such a high quality of service as we received at Grand Hotel. So many details, all services, things that you don’t expect, made us very happy. The personnel was so helpful, always smiling. Everyone seem so happy to be of service and to make our stay successful.

The foundation for all these things is a good people management.


The K. family wishes you and your staff a Merry Christmas and a Happy New Year 2014


Aufenthalt: im Dezember 2013

Thank you!


thank you   for everything, we had really good time in your Hotel (21..07-28.07) everything was perfect:your nice city and your hotel,.high level service,best food and so on and on thanks a lot. we wish to visit to you in future.

Thanks family

Aufenthalt: im Juli 2013

Hallo, aus dem hohen Norden Deutschlands!

Da wir uns am Samstag um 23.00 Uhr kurz entschlossen, um der Hitze des Sonntags zu entgehen, auf den Heimweg gemacht haben, möchte ich mich auf diesem Weg nochmal für den wunderschönen Aufenthalt bei Ihnen bedanken. Die Fahrt durch die Nacht war anstrengend, aber sicher angenehmer als bei 30° am Tag.

Vielen Dank an das gesamte Team und einen Gruß an Herrn Conny von der Bar, der von unserer Entscheidung etwas überrascht wurde.

Mit sonnigen Grüßen
Familie Z.

Aufenthalt: im Juli 2013

Enjoyable stay

Travelled to your hotel early June 2013 and had a very enjoyable stay with our friends who also travelled there for the first time.We found the hotel to be of a high standard and especially the staff, from the reception ,bar and particularly the dining room who went out of their way to be helpful and efficient. No complaints and will recommend this hotel.

K. B.

Aufenthalt: im Juni 2013


Je tiens à remercier Monsieur Dieter Seebacher en particulier,pour  la bonne tenue du Grand Hôtel. L'ambiance y était très conviviale,et tout le personnel, sans exception,faisait preuve d'un grand professionalisme.Toujours avec une discrétion empreinte d'élégance,chacun des employés de l'hotel était au service des hôtes,et ce, pour rendre le plus heureux possible, leur séjour dans ce merveilleux  établissement.Le Grand Hôtel, est et restera,le fer de lance du bon goût et du romantisme dans le Salzburgerland!

B. U.

Aufenthalt: im Januar 2013

Feedback Skiferien

Hallo Frau van der Boom,

nun sind wir schon fast zwei Wochen wieder in Hannover und der Alltag ist längst eingekehrt. Trotzdem denken wir alle immer noch sehr sehr gerne an unseren Aufenthalt im Grandhotel. Das war wirklich eine ganz tolle Woche und wir haben uns extrem wohl gefühlt.

Schade, dass wir uns nicht gesehen haben, aber ich hoffe, dass Sie auch einen schöne Urlaub hatten? Wir 8 haben uns auf jeden Fall alle gut betreut gefühlt und planen schon den nächsten Aufenthalt. Mal sehen, ob es sich mit den Ferien im kommenden Jahr ausgehen wird.

Also, herzlichen Dank noch einmal und beste Grüße aus dem hohen Norden,

A. K. 

Aufenthalt: im März 2013

I dont know where you found all these nice people

Dear Front Office, 

We would like to thank you for the wonderful time we had at your hotel. I would like to give our compliments to the wonderful smiling STAFF,

ALL of them were Great Especially ( I am writing these names down coz we had more dialogue with these gentelmen & ladies Jthan the other staff) 

  • TAMAS (I hope I spelled the name right, he was the gentelmen serving at the main dining room) he was All the time Smiling, very polite, Very fast 
  • The other gentelmen again at this dining room –we dont know the name- who adviced us great wines to our taste which we drunk all J) 
  • The young waiter- he may be from russia dont know his name 
  • The DRİVERS who took us to City Express every day-very polite people 
  • Ladies at the reception 
  • Cleaning Lady- CEVRIYE (the blonde good looking lady) from Kosova I thnik she was from Kosova J) Her husband drives the bus 
  • The blond lady serving at the other dining room with green chair fabric decoration.


And everybody else really nice and friendly 

I dont know where you found all these nice people all at once, if I had a hotel I would steal them from you…!

Take care,  

All the Best from ISTANBUL

D. & K.


Aufenthalt: im März 2013

Thank you!!!

Dear Sir or Madam,

My husband and son and family friend have just returned from a week (09/02/ - 16/02) staying with you. They booked 2 rooms, the sauna suite and a single room with mountain view.

I just wanted to thank you so much for your fabulous hotel and your wonderful, kind, friendly, attentive staff. It was a perfect time for them all and I had many regular excited phone calls from my son about not only his wonderful skiing but also the room, health suite, food, view from the balcony, lounge and kind staff. I know my husband and family friend felt exactly the same.

They loved it so much that they have booked to return in 2 weeks time for a week starting 02/03/13! They are taking the suite again and also this time a single occupancy lake view with balcony for our family friend. All non smoking.

Thank you so much from me for making their stay so special and i know they are looking forward to seeing you again.

Very best wishes
J. W.

Aufenthalt: im Februar 2013

A Wonderful Holiday for the Cook Family!

Hello, Ramona
I am writing to thank you for making our holiday so wonderful.  The room we had, with the Lake view and  a balcony, was just perfect.  We were given Room 127.
The vegetarian food was, as always, just fantastic and both my husband and I have nothing but praise for your spectacular hotel.
Marco entertained us so very well, the staff were, as always, so friendly and helpful.  Your Restaurant manageress remembered our name and had reserved us one of the best tables, with a Lake view, which was very much appreciated by us.  Our only complaint is that we could not stay longer with you! 
Thank you and your team, Ramona and I hope we are back with you, very soon.
Kindest regards
P. C  

Aufenthalt: im Februar 2013

We will definitely visit again soon

Dear Ms. Husic, 

Thank You for making our stay at the Grand Hotel a most wonderful and memorable experience.  The complete staff was extremely kind, efficient and very professional.  We have stayed at numerous hotels and the Grand Hotel is one of the most beautiful.

We will definitely visit again soon.

P. B.

Aufenthalt: im März 2012


I recently stayed at the hotel and I am very grateful for the way that the chef and his staff looked after me in relation to the intolerances that I sadly suffer with. My food at ever meal was excellent and I cannot thank them enough. 

I would also like to thank Silvio, my waiter  for his assistance in communicating with the kitchen staff in relation to the same.

Can I ask that you please pass on my thanks to the staff concerned.

With kind regards 

M. H.

Aufenthalt: 18. - 25.02.2012

A wonderful holiday

Our stay at the The Grand was wonderful!! We visit Zell Am Zee every year for our annual ski trip and have stayed at several different hotels within the resort.  We now think we have found the perfect hotel.  We booked a package through Direct Ski and requested a room with a bath.  Our room was beautiful overlooking the Lake and very spacious for the three of us.  The rooms are of a very high standard and exceptionally clean.  The hotel staff were all extremely friendly likewise were the restaurant staff.  I only concern before we arrived was the ski shuttle bus service, there was no need for concern as this proved to be run very efficiently thank you.

A wonderful holiday and we will hopefully return next year.
Many thanks 

A., P. and O. N.

Thanks to everyone

On behalf of our party, could you please extend our thanks to everyone involved at The Grand, we all absolutely loved it, and had a fantastic week, I have left a comment on trip advisor.


Many Thanks,
Hope to See you all again

K. M.

Ski Zell am See

Dear Gabrielle, Dieter, and Ruben, 

we had a wonderful holiday at The Grand Hotel last week,  thanks to all the staff for their friendly and professional attention, 

We hope to return again in the summer or next winter! 



F. and M. M. / Ireland.

Unser Aufenthalt 20.12.2011 - 25.12.2011

Sehr geehrte Damen und Herren,

gern möchten wir uns bei Ihrem gesamten Team für den Aufenthalt bei Ihnen bedanken! Es war eine tolle Woche in winterlicher/ weihnachtlicher Athmosphäre, die wir sehr genossen haben. Tolles Essen, aufmerksamer Service- was will man mehr ?  

Besonders gut gefallen hat uns der Adventsspaziergang mit Fam.Holleis und den Sängern und Bläsern. 

Nochmals vielen Dank für alles – wir freuen uns schon auf ein Wiedersehen in Ihrem Hause.

Ein gutes Neues Jahr für Sie alle.

I. & S. K. / A. R. & C. K.


Aufenthalt: Dezember 2011

Aufenthalt in Ihrem Hotel

Hallo Frau Husic, 

Ich komme erst heute dazu mich bei Ihnen und Ihren Kollegen zu bedanken. Es waren zwei schöne Tage im Grand Hotel. Vielen Dank noch einmal.

Ich werde mich auch noch einmal bei Herrn R. B. für die persönliche Empfehlung bedanken.

Freundliche Grüße aus Kuppenheim bei Baden-Baden

Ihr R. K.

Gerne komme ich im nächsten Jahr wieder

Sehr geehrte Damen und Herren,

ich bin in der letzten Nacht aus meinem Österreich-Urlaub wieder gut zu Hause im hohen Norden Deutschlands angekommen und möchte mich nochmals für den schönen Aufenthalt und für die freundliche und herzliche Betreuung in Ihrem Haus bei Ihnen allen bedanken. Gerne komme ich im nächsten Jahr wieder. Vielen Dank.


Mit freundlichem Gruß

H.-J. P.

Stay Sep 22-29

We want to tell you just how delighted we were with our stay at the Grand Hotel Zell Am See.

The Lake Residence room you reserved for us met every one of our needs. The room was spacious, light and had fabulous views of the lake and mountains out of every window. The weather was so good while we where there that we enjoyed sitting out on our balcony just taking in the view.
The meals were delicious. Mandy in the dining room took very good care of us both at breakfast and dinner. On the days we weren't off hiking we had lunch on your patio by the lake. It was my birthday on September 25 and it could not have been a more enjoyable day. Imagine my surprise and delight when we arrived for dinner to see the table decorated and be given champagne! It make it extra special. Daniella also gave me some wonderful treatments in the Spa. Believe it or not, I even had some terrific swims in the lake!
We will remember our time at the Grand Hotel very fondly. We will certainly recommend it to our friends and family.
Thank you so much for a great holiday.
B. & N. C

Golf Alpin Finale

Die Tage in Zell am See anlässlich des Golf Alpin Finales haben wir sehr genossen. Das Hotel, die Landschaft und der Golfplatz haben alle unsere Erwartungen übertroffen. Dazu kam dann noch die hervorragende Verpflegung zu Frühstück und Abendessen.

Wir möchten uns für die wunderschöne Zeit ganz herzlich bedanken. Sie haben für uns durch Ihr Sponsoring der vorangegangenen Ausscheidungsturniere  diese schönen Tage erst ermöglicht. Zell am See ist auf jeden Fall ein Reise wert, auch für Wiederholungstäter.

Nochmals ein herzliches Dankeschön und viele liebe Grüße

N. u. K. R.

Message for the directors

To the Directors and Head Chef,

My wife and I would like to say a huge thank you for making tonight, our 40th wedding anniversary, such a special occasion. The food was exceptional, the table decorations were beautiful and the quality of your staff’s service made the evening memorable.

This, and to start the meal with a glass of champagne, showed to us that we had chosen the perfect hotel for our celebration.

Thank you once again 
Keith and Sylvia J.


Ich möchte mich auf diesem Weg nochmal sehr herzlich für Ihre Bemühungen bedanken. Wir hatten ein sehr schönes Wochenende in Zell am See und ich denke,  meine Eltern, insbesondere das Geburtstagskind, haben ihren im Grand Hotel genossen. Es hat alles wunderbar geklappt, auch Ihren KollgInnen vom Service sei an dieser Stelle gedankt.


Mit besten Grüßen (nunmehr aus Kanada),
U. B.


Thanks to all

Aufenthalt: Juni 2011

Wir freuen uns auf das nächste Mal!

Aufenthalt: Juni 2011

Our 40th wedding anniversary

Aufenthalt: Juni 2011

We hope to see you again in the future

Aufenthalt: Juni 2011

Ein erholsamer und bereichernder Urlaub

Vielen Dank für die fantastische Bewirtung und Aufmerksamkeit hingegen meiner Eltern.
Sie waren hellauf begeistert von Ihrem Hotel und Ihren Mitarbeitern.
Somit war es ein erholsamer und bereichernder Urlaub.

Vielen Dank!
Herzliche Grüße
S. R.

Most beautiful memories in life

Good day & night to you,

First of all I want to apology about what i said before ( 5- Frankly and the credibility , about your staff , are they dealing with customers amiability ? because i heard alot about (rudeness)- sorry about that !-) becouse now i have my own picture . Which is , if i want to relax and enjoy the nature i will choose Zell Am See as a destination and the Grand Hotel Zell Am See will be perfect place in that destination to make your jurney more comfortable , enjoyable in high class way. Actually , every thing in your hotel was excellent location,staff (employees & trainees), services  and facilities.  

Thank you all from my heart to make my trip one of the most beautiful memories in my life. 

Aufenthalt: Mai 2011

Ein sehr tolles Hotel einfach nur genial

Wir würden immer wieder in dieses Hotel reisen. Es ist sehr sauber, dass Essen ist abwechslungsreich und appetittlich angerichtet. Das Personal ist sehr freundlich und aussergewöhnliche Wünsche werden berücksichtigt.

Aufenthalt: März 2011


Our Holiday

Sorry for not e-mailing you sooner - however, I would like to thank you and your staff for looking after us so well during our recent holiday. The facilities you provide are really lovely, the meals in the restaurant and the staff we second to none and Zell am See is a truly wonderfull place! We were also really impressed with the reception staff at the hotel - who helped us out with a problem we had with sendin an e-mail to France. We throughly enjoyed our stay with you and look forward to returning to you in the future.

Thank you!

Aufenthalt: März 2011

Super Hotel, tolle Lage

Super Hotel,Lage am See einfach traumhaft.Das Essen und vor Allem der Service waren sehr gut.Schade,daß die hauseigene Disco nicht in Betrieb ist.Der Schuttle-Service vom Hotel zum Skilift ist sehr angenehm.Alles in Allem ein toller Kurzurlaub,wir kommen nächstes Jahr wieder.

Aufenthalt: Februar 2011

We have had a wonderful stay at the Grand

Our upgrade to the Wellness room was very special gesture from your hotel. One of us, who did not ski, could really enjoy all the Spa service during the day and ones who skied had excellent treatment apres ski. The two rooms we had were outstanding with breathtaking views of the mountains.

The Reception and restaurant staff were, as always, excellent and we could not fault our stay in any way. This was our second stay in your hotel wihich is very unusual for us as we very rarely return to the same place. The Grand Hotel was even more special this time we would very much like to come back again.

Thank you!  

Aufenthalt: Februar 2011


Great hotel with wonderful staff

Just returned from a wonderful stay at the Grand Hotel Zell am See and will definitely be returning next year. We traveled with our two children of 9 and 14 and had booked one of the grand suites which had a separate bedroom and a second double bed just off the living room and a terrace with an absolutely beautiful view of the lake. The hotel staff were extremely helpful, efficient and friendly, especially the restaurant staff. The food was excellent and very well presented and even the children's menus varied from the standard "chicken nuggets" or "spaghetti bolognaise" offered in most other hotels. The hotel has a really nice bar with live music in the evening where you can enjoy a drink beside the open fire. All in all a fabulous place to stay and good value for money.

Aufenthalt: März 2011

Erholung pur für Körper, Geist und Seele

Das Grand Hotel ist für einen Winterurlaub ideal: Den Tag mit einem Blick auf den See und einem köstlichen Frühstück beginnen, am späten Nachmittag von der Piste kommen, den Bademantel überstreifen, im Wellnessbereich mit Sonnenuntergang auf dem See im Liegestuhl entspannen, ein köstliches Fünf-Gänge-Menu im Restaurant genießen und den Tag mit einem Drink in der Hotelbar beschließen. Wir waren bereits zum zweiten Mal dort und haben schon für das nächste Jahr reserviert!

Aufenthalt: Januar 2011

Aufenthalt: Februar 2011

Perfekte Lage und Service!

Ein tolles Hotel mit sehr professionelem Service.
Ich kann nur wärmstens empfehlen und komme unbedingt wieder!
Das Essen war hervorragend und sehr abwechselungsreich.
Das Personal sehr sehr freundlich und mehrsprachig.

Aufenthalt: Februar 2011

Traumhafter Urlaub

Insgesamt war es ein sehr schöner Urlaub; das von außen und innen renovierte Hotel hat sehr viel Flair. Im Winter für Skifahrer u.a. auch als Ausgangspunkt für verschiedene Skigebiete im Salzburger Land wie u.a. Saalbach-Hinterglemm, Kaprun Kitzsteinhorn oder auch St. Johann im Pongau, Gasteinertal usw.

Aufenthalt: Februar 2011

Freundliches Haus mit netter Atmosphäre

Sehr zu empfehlen, da man sich dort wohlfühlt. Das Personal ist sehr freundlich und hilfsbereit. Das Essen ist sehr gut und der Wellnessbereich lädt zum Erholen ein. Es ist zentral gelegen und gut zu erreichen.

Aufenthalt: Januar 2011

Grand Hotel

We have returnde from the week of holidays at the GRAND HOTEL on Saturday about 10 days ago. We had a fantastic time and we would like to thank to all the employees who looked after us in a highly professional but also warm and friendly way. Our son's 3 year celebration was really nice too and the cake was great. We will gladly come next year.

Best regards,

Veronika Hunt

Aufenthalt: Januar 2011

Tolles Hotel

Sehr zu empfehlen, da man sich dort wohlfühlt. Das Personal ist sehr freundlich und hilfsbereit. Das Essen ist sehr gut und der Wellnessbereich lädt zum Erholen ein. Es ist zentral gelegen und gut zu erreichen.

Aufenthalt: Januar 2011

Holiday in Zell am See

We were travelling with our family for Christmas and all enjoyed the Grand Hotel very much indeed.   The Christmas programme was very good.  The members of staff, without exception, were first class - friendly, attentive and helpful while staying very professional.   The facilities in our room were cared for daily to a very high standard.   We certainly hope to spend another time at the Grand Hotel

Many many thanks for adding those special touches to a super holiday,

Maureen Nevard

Aufenthalt: Dezember 2010

Amazing Grand Hotel Zell am See

We loved everything about this hotel!! Everything was fantastic from the staff, to the service to the hotel itself. We will definitely be going back again!! We were there during Christmas and the hotel made it a magical time for our two young children (who were treated like princesses!!). I would and have already recommended this hotel to all my friends. Many thanks to everyone at the Grand hotel in Zell am See for making our holiday amazing!

Aufenthalt: Dezember 2010

An excellent Christmas & New Year family ski base Enlarge letters

The Grand Hotel was excellent in all respects, with a very helpful and professional team running all areas. The regular shuttle to the ski lift was very helpful and shopping/bars was a short walk away. The food, rooms, view and spa were all outstanding. We will be returning in future years.

Aufenthalt: Dezember 2010

Far exceeded expectations

Stayed for 3 nights the weekend before Christmas. Firstly, I can't rate the staff highly enough. We were on half-board and arrived quite late at 9.15pm and had missed dinner. Without us even asking the receptionist told to make our way to the bar where we were served with a huge cold meat, cheese and bread platter. Most hotels would have shrugged and left us to fend for ourselves but the Grand couldn't do enough for us. The restaurant and bar staff were equally good.
We booked a Comfort Mountain View room and had a room in the Wellness wing of the hotel. The view was knockout - we were able to watch skiiers from our bed! I suspect the room itself had been refurbished relatively recently as the bathroom was lovely with a walk in shower/bath. The only real gripe about the room was that the bed wasn't the most comfortable and a bit hard, and with only one pillow per person (easily rectifiable though!). Couldn't work the heating either but as the room was lovely and warm it wasn't an issue. The location is great too - on the lake and everything in town is less than a 10 minute walk away.
Half board is sometimes risky but in this case it paid off - it was only an extra 10 Euro a night and varied between buffet and a la carte. The a la carte was particularly good - 5 courses! Breakfast was pretty good too - perhaps not a massive choice but plenty of food and we never left hungry. The bar was great too - real fire and a piano player / singer (whose first language was definitely not English!) and lots of comfy sofas.
The hotel also has a pool, sauna and steam room free for guest use and a "Grand Spa" which is 22 Euro per person per day. We only used the free pool which was a little chilly, as was the jacuzzi but had amazing views out over the lake and snowy mountains. Be warned though - it's a naked sauna with swimsuits not allowed! We were too British to brave it in the end!
For a four star hotel the Grand is fanatstic - we usually stay in five star hotels so before travelling I was a bit concerned about the standard but I really couldn't fault it. As a hotel it was far better than the five star Sheraton we stayed in in Salzburg during the same trip.

Aufenthalt: Dezember 2010

Very pleasant experience

We have experienced a very nice Christmas stay experience in December 2010 with my parents and it was unforgettable. Zell am See is beautiful in winter and the whole atmosphere contributed to our pleasant holiday. The staff, menu and the location were excellent and for the price of the special Christmas package we really received an adequate value. Storngly recommended.

Aufenthalt: Dezember 2010

An outstanding Christmas/New Year family ski base

Our first visit to this hotel and village exceeded our expectations and made an outstanding holiday for 2 adults, 4 teenagers and one 8 year old.
From the warm welcome at check-in to our final departure, the staff were superb and helpful.
We have no criticism of any areas. The rooms, facilities and food (especially) were excellent. We also appreciated the short walk into town, the hotel shuttle to the ski lift and various extra optional activities (guided walks, Santa for the children, performers in the bar/restaurant) and the spa.
We usually ski in Whistler, Canada, but will definitely be back to the Grand in future.

Aufenthalt: Dezember 2010

Made our Christmas very special

Rather than brave International airports to return home for Christmas we booked a 5 night Christmas package and had a fabulous time at the Grand Hotel. The staff were the most helpful ever encountered. The comfortable lake view room was huge with views of mts and lake. A 4 day ski pass was included with the Spa providing good end of day relaxation before a 5 course gourmet dinner. Various activities were offered during the week -family ski day, sleigh ride, etc. A fruit basket was in the room on arrival and a Christmas gift was delivered by the Hotel "angel" on Christmas eve. The hotel was grandly decorated for Christmas and live music heard every night. The area is beautiful and we look forward to returning to the Hotel in the spring.

Aufenthalt: Dezember 2010

Fantastic experience

When we arrived we were assigned a room that didn't have a direct view onto the lake, so we asked at reception if there were any alternatives and they couldn't be more willing to help - our new room was fantastic with direct views onto the lake. The breakfast was the best I've had for a while, and the 5-course dinner was truly excellent. The restaurant & reception staff were very friendly and always had time for us. Thoroughly recommended.

Aufenthalt: Dezember 2010

Our stay at the Grand Hotel Zell am See

To the General Manager and all Grand Hotel Staff

Spending Christmas away from family and friends is a decision not easily made but this Christmas 2010 we decided to skip international air travel to get home to the US (very smart choice as it turned out) and chose to have a grown-up hassle-free Christmas for just for the 2 of us.  What a good choice we in made booking the Christmas Package after finding your hotel on the Internet.

Our upgraded room, No 657, was almost as big as our Amsterdam apt and a lot more comfortable.  The view was spectacular.  The helpful Alex and in-room fruit basket made us feel relaxed immediately.  A trip to the Spa for the herbal and salt spa plus the Sauna became a daily feature.  The dinners were incredible - please thank the chef - would have been a Michelin star in our book.   We will treasure our Christmas gift delivered on Christmas Eve by the Hotel "Angel".   The hotel had a lovely Christmas feeling with the decorations, trees, flowers, cookies and mulled wine and music.

The area offered lots to see and do even if you were not skiing everyday.  The daily activity newsletter was very helpful in planning the day and offered extra activities.  We are still sorry we missed the sleigh ride.  We are hoping to return in the spring or early summer to do some hiking.  We will definitely return to your hotel and the one in Croatia looks interesting as well.

Thanks to you all for giving us a memorable Christmas 2010
Judith and Andrew McManus

Aufenthalt: Dezember 2010

Mein Aufenthalt im Grand Hotel

Wie jedes Jahr, war es bei Ihnen ein toller Urlaub vor Weihnachten, um dem ganzen Stress der Vorweihnachtszeit zu entgehen.
Alles war Ihrerseits rund um gelungen und zu meiner vollsten Zufriedenheit und ich werde selbstverständlich wieder Ihr Gast sein.
Vielleicht dieses Jahr sogar zusätzlich im Sommer!

Ganz herzlich
Ihr Ralf Scheid


Aufenthalt: Dezember 2010

Holiday in Zell am See

Thank you for hospitality of your hotel staff during our stay.

We appreciated from our stay . Thanks to chef for
New year gala dinner and thanks to program for new year
Which is full of fun; roulette, fortune teller, opera singer/s, firework….

Best Regards,

Onur Ozcan


Aufenthalt: Dezember 2010


Good hotel

Hello! I visited your hotel with my family when we was in your town, I liked it very mucht, it is visible as your collective well and harmoniously works, now I'll always go to you and will advise all my friends.

With best regards,

Egor Miliukov


Aufenthalt: September 2010

Con tante grazie

Aufenthalt: August 2010

Thank you from the McEneny Family

Just a quick note to thank you all for the wonderful time we spent at your beautiful hotel.
We were all in agreement that the food was the finest we have had anywhere on our holidays,
a big thank you to Bernd Bereuter and his team, we looked forward to every meal with anticipation!
We were very well looked after in the Restaurant by Stani Tepic and her staff, thanks to Clemens, Eric
and the nice girl with the dark hair in a ponytail, whose name unfortunately escapes me.
At reception, Kristin, Stephanie and Sarah were always willing to help and nothing was too much bother,
I also admired the skilful way they dealt with some of your more "demanding" guests, I was amazed
they kept so cool! Since our return to Northern Ireland, we have been telling everyone what a fantastic
place the Grand Hotel is, and we hope to return in the not too distant future. Grüss Gott.

Kindest regards,
Brian  McEneny


Aufenthalt: Juni 2010

Outstanding hotel with first class service and wonderful location!
This member of the team was very friendly and helpful: Tony on the reception and the restaurant mangaeress.

Mr. B. Cosgrove


An Grand Hotel - Zell am See, das ganze Personal!

Wir möchten uns gern für einen schönen Aufenthalt bedanken. Wir haben eine kleine Woche bei ihnen verbracht, 13. Feb. - 19. Feb. Im Hotel ist eine gemütliche Atmosphäre, die Mitarbeiter sind freundlich und hilfsbereit, und die Küche hat uns täglich prima Gerichte gekocht. Hoffentlich werden wir zurückkommen.

Mit freundlichen Grüssen,

Anita Henneberg, Dan Larsen
Carsten Larsen, Birthe Nielsen

Dear all,

Back in Sweden after driving for 17 hours..
I just want to say THANK you so much for making our visit to Zell am See such a success!

Harrys were VERY pleased with their stay!

We do hope that we can return in a near future. With Harrys or any of our other clients.

All the best,
Daniel Jildefjord 
Project Manager

Monsieur le Directeur,
Nous venons de quitter votre GrandHotel après un séjour d'une semaine.
Félicitations à tout votre GrandHotel Team.
Merci au personnel de la Réception pour son aide efficace pour nous avoir aidés à choisir une excellente chambre.
Merci au personnel de la Kaisersaal pour sa très grande compétence et à la grande précision dans le service, avec toujours sa grande amabilité.
Merci au grand Chef de cuisine qui nous a préparé des repas merveilleux, parfaits de finesse et de goût.
Merci aux équipes d"entretien de l'hôtel et des chambres, toujours aussi impeccables.
Une fois de plus, nous garderons un souvenir magnifique de notre séjour. C'était une grande réussite grâce à vous et votre gentillesse.

Gérard KISS

Paul Gilhooly
Aufenthalt: Januar 2010

To all at the Grand Hotel
We had a fantastic holiday last week and really enjoyed staying with you again.
The Wellness room was excellent and all the hotel facilities lived up to expectations.

Thank you to everyone at the hotel for making our holiday so enjoyable.
We will definitely be returning again next year!


The Gilhooly Family

Familie Putz
Aufenthalt: Dezember 2009

Family Khaled Soliman

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GRAND SKIING - ab der Wintersaison 2018/19 gehört Zell am See zum größten Skigebiet Österreichs!