Price Advantages & Insurance Your bonus

Your early booking bonus:

• If you book your holiday early, at least 60 days prior to arrival, you can enjoy the early booking bonus of 10% on the adult rate
• This offer is valid for the upcoming year (excluded 25/12/2024 - 02/01/2025)
  Booking at least 60 days prior arrival
  Booking is mandatory and is subject to a 100% advance payment
  Payment of the entire fee is due upon booking (by bank transfer within 6 working days or alternatively by credit card)
  A cancellation free of charge is only possible within 24 hours after your reservation

After that date, the following cancellation clauses come into force:

Cancellation fee summer 2024

07.04.2024-30.06.2024 & 01.09.2024-03.11.2024
Free cancellation up to 8 days prior to arrival
From 7 days prior to arrival the cancellation fee is 90% of the total amount

01.07.2024-31.08.2024
Free cancellation up to 15 days prior to arrival
From 14 days prior to arrival the cancellation fee is 90% of the total amount

Cancellation fee Winter 2024/25
Our reservation and cancellation procedure is based on the terms and conditions of the Austrian hotel industry (AGBH as amended in 2006):

6.12.2024 - 21.12.2024 & 4.1.2025 - 7.2.2025 & 22.2.2025 - 28.3.2025 
Cancellation free of charge until 14 days prior to your arrival
from 14 days prior to your arrival the cancellation fee is 90% of the total amount

8.2.2025 - 21.2.2025 
Cancellation free of charge until 21 Tage prior to your arrival
from 21 days prior to your arrival the cancellation fee is 70% of the total amount
from 14 days prior to your arrival the cancellation fee is 90% of the total amount

22.12.2024 - 3.1.2025
Cancellation free of charge until 14.11.2024
From 15. November 2024 to 30. November 2024 we charge 70% cancellation fee
From 01. December 2024 we charge 90% cancellation fee

Bonus for regular guests

Regular guest bonus SILVER
(from the 4th stay)

• a fruit plate
• one bottle of wine selected by our sommelier
• one wellness voucher worth EUR 15,00 per person
• one garage parking spot per room free of charge
• one ticket per person for the Weißsee Glacier cable car (if operational)
• a surprise gift

Regular guest bonus GOLD 
(from the 11th stay)

• a fruit plate
• one bottle of wine selected by our sommelier
• one wellness voucher worth EUR 30,00 per person
• one garage parking spot per room free of charge
• one ticket per person for the Weißsee Glacier cable car (if operational)
• a surprise gift
• one champagne-breakfast served in your room
• a voucher upon check-out (5% of the total room rate, redeem upon your next stay)

Your travel insucrance

Whether you can't go on your holiday or have to go back home earlier – hedge yourself and get a travel insurance if you are unable to make the trip: cancellation fee reimbursement if you are unable to make the trip up to the value of the journey booked (without excess)

More information about the Hotel Cancellation Plus insurance

Simple statements of travel insurance with just one click:

Conclude European Travel Insurance now