تمرير

Hygiene measures

Instead of shaking hands, we will greet you at the GRAND HOTEL with a warm smile and look forward to welcoming you in the coming winter. At the GRAND HOTEL we have dealt intensively with our already very high standards of hygiene regulations and have successfully implemented all preventive measures prescribed by the federal government. The regulations were of course continuously adapted by our team. Even if a lot has changed in the last few months, the warmth and the usual hospitality at the GRAND HOTEL remain.

General arrival information for the winter 2021/22 (Update: 21.12 2021)

The "Green Pass":
On arrival, we ask you to show a vaccination certificate or a confirmation of a COVID-19 illness (within the last 6 month).
In addition, an FFP-2 mask must be worn in the hotel.

Approved vaccines for a possible check-in at the hotel:

- BioNtech/Pfizer: 2 Dose
 
- AstraZeneca: 2 Dose
 
- Johnson & Johnson: 1 Dose (only one dose is not valid anymore from 03rd January 2022)
 
- Moderna: 2 Dose

The validity period:

Children and adolescents: Children up to the age of 12 are exempt from the G-proof requirement and therefore do not have to present a test result. For children and adolescents between 13 and 15 years of age (school age) the following applies: The school's "ninja pass" is equivalent to the 2-G certificate and is therefore also valid as an entry certificate for the restaurant, cinema or cable car. After completing the ninth year of school, young people must also have a 2-G certificate.
Recovered persons: up to 6 months after the illness
Vaccinated persons: from 22 days after the first vaccination up to 9 month 
You can find more information here

2-G rule for the purchase of ski passes:
Please note that the 2-G rule (vaccinated, recovered or tested) applies for the purchase of ski tickets. This applies not only to adults but also to children from the age of 12 years. without a 2-G proof the ski ticket is not valid. 

Here you can find further information

Test possibility Zell am See:
anmeldung.salzburg-testet.at

NEW!!: 24h PCR gargle test at Tauernklinikum 
QR code available for registration at the reception
Cost: Euro 45,-- per test
Opening hours: 365 days/24 hours
Test result: the evaluation takes about 24 hours 
The result can be accessed online via a link

Nearest station: Ferry Porsche Congress Center Zell am See
We recommend to arrange the test dates as early as possible (before arrival).

You can find more information here

2-G rule for the purchase of ski passes:
Please note that the 2-G rule (vaccinated, recovered or tested) applies for the purchase of ski tickets. This applies not only to adults but also to children from the age of 12 years. without a 2-G proof the ski ticket is not valid. 

Here you can find further information

Current cancellation fees for the winter season 2021/22 (Update 08.01.2022)

New cancellation fees for all remaining available rooms and bookings between 
08.01.2022 and 26.02.2022 (last arrival) 
You can cancel until 8 days prior to arrival without any fee.
(not valid on existing bookings, only valid for bookings made from 04.01.2022) 

Cancellation fee from 27.02.2022
Cancellation free of charge until 28 days prior to arrival
Cancellation fee from 28 days prior to arrival 40%
Cancellation fee till 14 days prior to arrival 70%
Cancellation fee till 7 days prior to arrival 90%
In case of no show we charge 90% cancellation fee

Packages & specials

Test possibility Zell am See:
anmeldung.salzburg-testet.at

NEW!!: 24h PCR gargle test at Tauernklinikum 
QR code available for registration at the reception
Cost: Euro 45,-- per test
Opening hours: 365 days/24 hours
Test result: the evaluation takes about 24 hours 
The result can be accessed online via a link

Nearest station: Ferry Porsche Congress Center Zell am See
We recommend to arrange the test dates as early as possible (before arrival).

Refund warranty:
In the event of a hotel closure or a lockdown, you can also cancel at short notice, free of charge.

What happened if:
If you cannot take your well-deserved vacation because you are sick yourself, have tested positive for COVID or have to be quarantined because of a relative in the same household?

For this occasion we recommend the hotel cancellation insurance of the European Travel Insurance.