
The Grand Hotel Zell am See
The impressive hotel at the lake today combines tradition and modernity to create an appealing holiday world with historic charm.
GRAND HOTEL ZELL AM SEE is situated in a unique location on a private peninsula directly at the shore of Lake Zell. The 4-star-superior GRAND HOTEL ZELL AM SEE affords you Austrian congeniality, alpine coziness, a breeze of imperial luxury and romance, a tinge of nostalgia combined with responsive service at 4**** superior level.
Look forward to the generous spa and wellness programme of the GRANDSPA right at the top of the wellness wing with fantastic views and the family-friendly Classic Spa with pool and direct access to the lake. Live and dream in the traditional and lovingly furnished rooms and suites. Enjoy the special location of our house directly at the blue shimmering Lake Zell!
Your general manager
Bettina Mayerhofer
Cancellation conditions
Cancellation policy summer 2021
Much is uncertain in times like these. But we want you to feel safe. We have therefore eased our cancellation conditions for the summer holiday 2021.
Cancellation is free of charge up to 14 days prior to arrival. From 13 days to 8 days prior to arrival the cancellation fee is 50% of the travel price; within the last 7 days prior to arrival and in the event of early departure the cancellation fee is 90% of the travel price.
Refund warranty:
In the event of a border or hotel closure or a lockdown, you can also cancel at short notice, free of charge.
What happened if:
If you cannot take your well-deserved vacation because you are sick yourself, have tested positive for COVID or have to be quarantined because of a relative in the same household?
For this occasion we recommend the hotel cancellation insurance of the European Travel Insurance.
Cancellation policy winter 2021/2022
Cancellation fee till 28 days prior to arrival 40%
Cancellation fee till 14 days prior to arrival 70%
Cancellation fee till 7 days prior to arrival 90%
In case of no show we charge 90% cancellation fee
Cancellation fee for the New Years Eve week 26.12.2021 ti 02.01.2022
Cancellation fee till 01.11.2021 free of charge
Cancellation fee from 01.11.2021 100%
Our security measures for your protection
Instead of shaking hands, we will greet you at the GRAND HOTEL with a warm smile and look forward to welcoming you in the coming winter. At the GRAND HOTEL we have dealt intensively with our already very high standards of hygiene regulations and have successfully implemented all preventive measures prescribed by the federal government. The regulations were of course continuously adapted by our team. Even if a lot has changed in the last few months, the warmth and the usual hospitality at the GRAND HOTEL remain.