The Grand Hotel Zell am See

The "Green Pass":
On arrival, we ask you to show us a valid negative COVID test result, a vaccination certificate or a confirmation of a COVID-19 illness (within the last 6 month).

The validity period:

• self-tests with digital integration: valid for a maximum of 24 hours
• antigen tests: valid for a maximum of 48 hours
• PCR tests: valid for a maximum of 72 hours
• Recovered persons: up to 6 months after the illness
• Vaccinated persons: from 22 days after the first vaccination up to 1 year

In future, Austria will use the ECDC card for risk areas for the entry of guests:

• green/orange: free entry
• red: Entry only for tested, vaccinated or recovered persons
• dark red: Entry only for tested, vaccinated or recovered persons plus quarantine (free testing after 5 days)
• Entry from countries with a 14-day incidence below 500 (corresponds to a 7-day incidence of 250) that are not a virus mutation area will be possible without quarantine

ECDC-Card

Entry from Germany - effective 11th May 2021: from May 19, entry from Germany without quarantine in Austria is possible. Quarantine is necessary on the return journey, however.

Much is uncertain in times like these. But we want you to feel safe. We have therefore eased our cancellation conditions for the summer holiday 2021.
June: cancellation free of charge until 5 days prior to arrival. 
July till 03. November 2021: cancellation is free of charge up to 14 days prior to arrival. From 13 days to 8 days prior to arrival the cancellation fee is 50% of the travel price; within the last 7 days prior to arrival and in the event of early departure the cancellation fee is 90% of the travel price.

Refund warranty:
In the event of a border or hotel closure or a lockdown, you can also cancel at short notice, free of charge.

What happened if:
If you cannot take your well-deserved vacation because you are sick yourself, have tested positive for COVID or have to be quarantined because of a relative in the same household?

For this occasion we recommend the hotel cancellation insurance of the European Travel Insurance. 

Cancellation free of charge until 27 days prior to arrival
Cancellation fee till 28 days prior to arrival 40%
Cancellation fee till 14 days prior to arrival 70%
Cancellation fee till 7 days prior to arrival 90%
In case of no show we charge 90% cancellation fee
Excluded from these cancellation conditions is the New Years Eve week 26. December 2021 till 02. January 2022

Packages & specials

Refund warranty:
In the event of a hotel closure or a lockdown, you can also cancel at short notice, free of charge.

What happened if:
If you cannot take your well-deserved vacation because you are sick yourself, have tested positive for COVID or have to be quarantined because of a relative in the same household?

For this occasion we recommend the hotel cancellation insurance of the European Travel Insurance.