Best holiday deals, Zell am See

15% direct booking discount
for the entire autumn 2026 & Advent
Memorable days
at Lake Zell

The best holiday offers in Zell am See

Just steps from the shimmering waters of Lake Zell, our hotel offers countless ways to find your personal holiday bliss. Whether you're seeking relaxation by the lake, adventure in the Alps, or vibrant experiences in the nearby town centre, casino, or golf courses—everything is within easy reach. At our four-star superior hotel, comfort and charm come together to create unforgettable moments. Explore our selection of rooms and suites tailored to your individual wishes, and let us take care of the rest.

Discover our rooms & suites
Frequently Asked Questions About Our Offers
  • Grand Hotel Zell am See is a particularly family-friendly hotel, offering a wide range of facilities and services for a relaxing holiday with children.

    Families benefit from spacious family rooms and suites, attractive discounts for children and a variety of leisure activities directly on the shores of Lake Zell. A lovingly designed playroom within the hotel and a large playground nearby provide plenty of opportunities for fun and shared moments.

    In addition, our kids’ club for children aged 3 to 10 offers a varied programme including arts and crafts, painting, games, face painting, a children’s disco and many other exciting activities. All activities are supervised by experienced staff members.

    Dining has also been thoughtfully designed with families in mind. As part of our half-board package, special children’s menus are available. Furthermore, we offer a wide range of amenities for families travelling with babies and toddlers upon request.

    During the summer months, the private sunbathing lawn with direct access to the lake, stand-up paddleboards and pedal boats invite families to create unforgettable memories together by the water. Thanks to the central location of Grand Hotel Zell am See, many of the region’s attractions and leisure activities are also within easy reach.

    Grand Hotel Zell am See is therefore the perfect choice for an unforgettable family holiday on Lake Zell.

  • Yes, Grand Hotel Zell am See is a dog-friendly hotel and warmly welcomes four-legged guests.

    A fee of EUR 25.00 per night applies for your dog. To ensure your faithful companion feels completely at home, we provide a dog bed, a blanket, food and water bowls, as well as a welcome treat.

    For breakfast and dinner, we are happy to reserve a table for you in our Jägerstüberl upon request, where dogs are also welcome. In addition, our unique location directly on the shores of Lake Zell provides the perfect setting for long walks and shared adventures in nature.

    Surrounding Grand Hotel Zell am See, you will find numerous hiking trails, walking paths and dog-friendly attractions that make a holiday with your dog in the Salzburger Land region particularly varied and enjoyable.

    This allows both two-legged and four-legged guests to enjoy a relaxing stay at our 4-star superior hotel directly on Lake Zell.

  • Grand Hotel Zell am See is the perfect choice for guests seeking a unique combination of relaxation, indulgence, active experiences and a prime location directly on Lake Zell.

    Thanks to its exclusive setting on a private peninsula, the hotel appeals to a wide range of travellers, including couples, families, wellness enthusiasts, active holidaymakers and those looking to enjoy a truly special getaway. Families benefit from spacious family rooms, discounts for children, childcare services and a wide variety of leisure activities. Couples appreciate the romantic atmosphere, the adults-only GRANDSPA, elegant suites and breathtaking lake views.

    Active guests will also find plenty to enjoy throughout the year. In summer, Lake Zell offers a variety of water sports, while hiking trails, cycling routes and golf courses invite you to explore the surrounding landscape. In winter, the Zell am See-Kaprun region delights visitors with skiing, snowboarding, winter hiking and many other activities.

    Dogs are equally welcome and benefit from dog-friendly services as well as numerous walking and hiking trails around Lake Zell.

    Whether you are planning a family holiday, an active getaway, a culinary escape or a romantic retreat for two, Grand Hotel Zell am See offers the perfect setting for every type of holiday in one of Austria’s most beautiful regions.

  • The traditional Grand Hotel Zell am See is one of Austria’s most exceptional hotels and is defined above all by its unique location directly on Lake Zell. As the only hotel in Zell am See situated on a private peninsula, it combines breathtaking lake views, direct access to the water and close proximity to the historic town centre in a truly unique way.

    Guests can enjoy a private sunbathing lawn with direct lake access, exclusive wellness moments in the adults-only GRANDSPA with panoramic views, as well as the spacious Family Classic Spa designed for families. Depending on the category, the elegant rooms and suites feature lake views, a balcony, a private sauna or a fireplace, creating a truly distinctive living experience by the water.

    Grand Hotel Zell am See also delights guests with refined cuisine, regional specialities, a wide range of leisure activities and an ideal setting for summer and winter experiences in the Zell am See-Kaprun region.

    Whether you are planning a family holiday, a romantic getaway, an active escape, a culinary retreat or a holiday with your dog, the combination of timeless elegance, modern comforts, heartfelt hospitality and an extraordinary lakeside setting makes Grand Hotel Zell am See a truly special destination.

  • Grand Hotel Zell am See offers far more than a traditional hotel stay. It combines timeless elegance, an extraordinary location and first-class comfort to create a truly unique holiday experience.

    One of its most remarkable features is its exceptional lakeside setting on a private peninsula in Lake Zell. Guests can enjoy breathtaking views of the water and the surrounding mountains, as well as a private sunbathing lawn with direct access to the lake right on the doorstep. From summer 2027, the Zell am See-Kaprun Summer Card is included in your stay at Grand Hotel Zell am See, giving you access to numerous attractions and experiences across the region at no extra cost, as well as attractive discounts with selected partners.

    The historic hotel also captivates guests with its distinctive charm and elegant atmosphere. The combination of traditional architecture, stylish rooms and heartfelt hospitality makes every stay a memorable one.

    When it comes to dining, Grand Hotel Zell am See delights guests with alpine flavours, regional specialities and carefully curated menus that promise an exceptional culinary experience.

    Another highlight is the exclusive GRANDSPA, located in the penthouse above the rooftops of Zell am See. This adults-only retreat invites guests to unwind while enjoying a unique panoramic view of Lake Zell and the surrounding mountain scenery.

    Whether you are planning a family holiday, a culinary escape, an active getaway or a romantic retreat, the combination of rich heritage, a unique lakeside setting, alpine cuisine and exclusive wellness experiences makes Grand Hotel Zell am See an exceptional choice for your stay in Zell am See.

  • Your room will be ready for you from 3:00 pm on the day of arrival. On the day of departure, we kindly ask that you vacate your room by 10:30 am.

  • Yes, early check-in at the Grand Hotel Zell am See is generally available upon request and subject to an additional charge.

    As a 4-star superior hotel located directly on the lake, we strive to offer our guests the greatest possible flexibility. The early check-in fee depends on your booked room category, current availability and the season.

    To check the availability for your preferred arrival time, please contact our reservations team at info@grandhotel-zellamsee.at. We look forward to making your stay at the Grand Hotel Zell am See as comfortable as possible.

  • Cuisine:

    • Extensive breakfast buffet
    • Afternoon snack with sweet and savoury treats at the Imperial Café Bar (included with half board)
    • Grand Gourmet Half Board with a 5-course choice menu or evening buffet (classic, regional, vegetarian options & our Health Cuisine)
    • Children's menus as part of the half-board package
    • Breakfast and dinner served on the lakeside terrace during the summer, weather permitting

    Wellness & Relaxation:

    • Access to the adults-only GRANDSPA with panoramic views
    • Access to the Family Classic Spa with indoor pool, whirlpool, saunas and fitness room
    • Bathrobe provided in your room (slippers available on request)
    • Access to the hotel's private beach on Lake Zell

    Activities & Sports:

    • From summer 2027, enjoy the Zell am See-Kaprun Summer Card during your stay with us, including complimentary rides on selected mountain lifts and free or discounted admission to numerous attractions throughout the region.
      Download the Summer 2026 brochure here.
    • Complimentary bicycles, stand-up paddleboards and pedal boats (summer only, subject to availability)
    • Complimentary use of Nordic walking poles
    • 30% green fee discount at Zell am See-Kaprun Golf Club
    • Complimentary shuttle service to Zell am See-Kaprun Golf Club
    • Golf bag storage and a small welcome gift for golfers

    Families & Children:

    • Kids' Club (Monday to Friday, or Tuesday to Saturday during the high season)
    • Children's playground and indoor play area
    • Children's bicycles and Nintendo Wii area
    • Complimentary baby and children's equipment (high chair, baby bathtub, nappy bin and much more)

    Summer Extras:

    • Private lakeside beach
    • Complimentary use of stand-up paddleboards and pedal boats
    • One-hour introductory sailing session for children (weather permitting and by prior reservation)
    • Starting in summer 2027, the Zell am See-Kaprun Summer Card is included in the room rate with every stay at the GRAND HOTEL ZELL AM SEE and is automatically provided to you at check-in.

    Winter Extras:

    • Ski pass sales directly at the hotel
    • Ski shuttle to the valley stations
    • Heated ski storage room
    • Discounts on ski rental and service at Sport Bründl

    Included for holidays with your dog:

    • Welcome treat
    • Food and water bowls
    • Stylish dog bed
    • Cosy dog blanket
    • A table in our Jägerstüberl restaurant for breakfast and dinner, where dogs are welcome
    • Beautiful natural surroundings around Lake Zell and a variety of dog-friendly excursions in the region

    Services & Comfort:

    • Complimentary Wi-Fi throughout the hotel
    • Railway station shuttle on arrival and departure (advance booking required)
    • Internet terminal in the lobby
    • Electric vehicle charging station (additional charge)
    • Live music and entertainment at the Lake Bar
  • No need! For your comfort, we provide fluffy bathrobes for the duration of your stay, and of course, we have smaller sizes for children too.
    If you’d like bath slippers, feel free to pick up a pair at reception.

  • Yes, children aged 3 to 10 are welcome to join our kids’ club. Childcare availability varies depending on the season. During high season, our childcare team is available from 4:30 pm to 8:30 pm. Please ask at reception for current availability.

  • We want you to feel relaxed and at ease during your stay. During the day, comfortable clothing is perfectly fine throughout the hotel. For dinner in our restaurants, we kindly ask for smart-casual attire.

  • Our property boasts a history of more than 130 years, which is also reflected in its distinctive architecture. Due to the building’s structural characteristics, our hotel is unfortunately not fully accessible for guests with limited mobility. Wheelchair access is restricted, as some areas can only be reached via stairs and there is no continuous step-free access throughout the premises.

    We want all our guests to feel comfortable and well cared for. If you have any questions regarding accessibility or specific requirements, our team will be happy to provide information and assistance at any time.

  • Yes, Grand Hotel Zell am See is situated directly on the shores of Lake Zell, enjoying a unique setting on a private peninsula.
    As one of the few hotels in Zell am See with direct access to the lake, Grand Hotel Zell am See also offers a private bathing area with a sunbathing lawn exclusively for hotel guests.

  • Grand Hotel Zell am See is an excellent choice for a holiday without a car.

    Thanks to its central location directly on the shores of Lake Zell, the pedestrianised town centre, numerous shops, cafés, restaurants and many of Zell am See’s attractions are all within easy walking distance. Zell am See train station is located just 500 metres from the hotel and can be reached within a few minutes on foot.

    For an even more comfortable arrival, we offer a complimentary shuttle service from the train station upon prior request. Many leisure activities, hiking trails, mountain lifts, boat piers and water sports facilities on Lake Zell are also located close to the hotel.

    During winter, guests additionally benefit from excellent connections to the ski areas of the Zell am See-Kaprun region. Free ski buses departing directly from the hotel, as well as other public transport options, provide convenient access to the valley stations without the need for a car.

    Whether you are planning a summer holiday by Lake Zell, a wellness retreat or a winter escape in the Alps, Grand Hotel Zell am See offers maximum flexibility and convenience, allowing you to enjoy your stay entirely car-free.

  • Yes, we offer a complimentary shuttle service to and from the Zell am See railway station with our hotel bus (by prior arrangement). Please let us know your arrival details in advance via email or phone.

  • We charge EUR 12.00 per day and car for an outdoor car park and garage parking space. You are also welcome to charge your electric car with us for a fee.

  • Yes, Grand Hotel Zell am See offers two electric vehicle charging stations with a charging capacity of 11 kW each, conveniently located directly in front of the hotel.

    As a 4-star superior hotel on Lake Zell, we provide a comfortable charging option for electric vehicles during your stay in Zell am See. Electricity is charged at € 0.60 per kWh.

    Once your vehicle has finished charging, we kindly ask you to move it to another parking space so that other guests can also make use of the charging stations.

    Should you have any questions regarding the charging stations or your stay at Grand Hotel Zell am See, our team will be happy to assist you.

  • The GRAND HOTEL ZELL AM SEE is easily accessible by public transportation. Zell am See train station is located just around 500 meters from our lakeside hotel and can be reached within a few minutes on foot.

    We are also happy to offer our guests a complimentary pick-up service from Zell am See train station. Advance reservation is required so that we can arrange your transfer accordingly.

    With the Guest Mobility Ticket, you can also travel conveniently with the bus or train throughout your stay. Every overnight guest automatically receives the ticket for the entire duration of their stay. It includes regional trains, S-Bahn services, Postbuses, the Pinzgau local railway, and local public transportation throughout the province of Salzburg. The ticket is valid on both your arrival and departure days. We will be happy to email your ticket to you on your arrival day. To arrange this, please send us the full name, address and date of birth of each arriving guest in advance.

    For travel by air, Salzburg Airport is the nearest international airport to the GRAND HOTEL ZELL AM SEE. Upon request, we are happy to arrange a taxi from Salzburg Airport directly to our hotel on Lake Zell. This service is available for an additional charge and requires advance reservation.

    Whether you arrive by train or plane, reaching our 4-star superior hotel on Lake Zell is easy and convenient – and with the Guest Mobility Ticket, you can enjoy flexible, car-free travel throughout your stay.

  • Grand Hotel Zell am See enjoys a prime location directly on the shores of Lake Zell and is just a short walk from the centre of Zell am See.

    The charming pedestrianised town centre, with its many shops, cafés, restaurants and attractions, can be reached in just two minutes on foot. Thanks to the central location of our 4-star superior hotel, you can explore the very best of Zell am See without the need for a car.

    Whether you are interested in shopping, culinary experiences, culture or activities on and around the lake, the region’s main attractions and leisure opportunities are all within easy reach from Grand Hotel Zell am See.

  • Step inside and unwind. The Grand Hotel Zell am See offers a selection of stylish rooms and suites, ranging from classic and elegant room categories to spacious suites with unique views.

    Overview of our room categories:

    • Double Room Comfort
    • Double Room Superior
    • Wellness Deluxe Double Room
    • Lakeside Residence
    • Junior Suite
    • Family Room
    • Emperor Franz Josef Suite
    • Grand Suite
    • Grand Suite Deluxe
    • Empress Elisabeth Suite
  • Grand Hotel Zell am See does not have dedicated single rooms. Solo travellers can book our double rooms for single occupancy, subject to a supplement that varies depending on the season.

    We also offer special packages for solo travellers on selected dates. To find the exact price for your holiday in Zell am See, simply enter your preferred travel dates and select one guest in our online booking system.

  • Double Room Comfort

    Approx. 20–30 m², max. 2 guests. Available with or without a balcony, with or without air conditioning, and with or without lake view. Bathroom facilities vary by room and include either a shower-over-bath, a bathtub or a shower.

    Double Room Superior

    Approx. 30 m², max. 2 adults and 1 child. Balcony and lake view. Bathroom facilities vary by room and include either a shower-over-bath, a bathtub or a shower. Some rooms feature stairs and extend over two levels.

    Wellness Deluxe Double Room

    Approx. 42 m², max. 2 adults. Balcony, lake view and available with or without a private sauna. Equipped with a bathtub and a shower.

    Lakeside Residence

    Approx. 30 m², max. 2 adults. Balcony and lake view. Bathroom facilities vary by room and include either a shower-over-bath, a bathtub or a shower.

    Junior Suite

    Approx. 45 m², max. 2 adults and 1 child. Open-plan living area that is not separated from the bedroom by a door, lake view and available with or without a balcony. Bathroom facilities vary by room and include either a bathtub and shower or a shower only. The suite features stairs and extends over two levels.

    Family Room

    Approx. 45 m², max. 2 adults and 3 children. Combined living area and children’s sleeping area, separate parents’ bedroom, lake view and available with or without a balcony. Equipped with a shower-over-bath. The room features stairs.

    Emperor Franz Josef Suite

    55 m², max. 2 adults and 1 child. Balcony and lake view. This category includes both suites with a separate bedroom and suites with an open-plan layout. Equipped with a bathtub and a shower and available with or without a fireplace. The suite features stairs and extends over two levels.

    Grand Suite

    Approx. 60 m², max. 4 adults and 1 child. Balcony, lake view, private sauna, separate living room, two separate bedrooms and one bathroom. Equipped with a bathtub and a shower. The suite features stairs and extends over two levels.

    Grand Suite Deluxe

    Approx. 60 m², max. 4 adults and 1 child. Balcony, lake view, private sauna, separate living room, two separate bedrooms and two bathrooms, one with a shower and one with a shower-over-bath. The suite features stairs and extends over two levels.

    Empress Elisabeth Suite

    78–80 m², max. 4 adults and 1 child. Balcony, lake view, fireplace, private sauna, separate living room, two bedrooms and two bathrooms, one with a shower and one with a bathtub and shower. The suite features stairs and extends over two levels.

  • No, not all rooms at Grand Hotel Zell am See feature a balcony or direct lake views.

    Our Comfort Double Rooms with mountain view and without a balcony do not overlook Lake Zell. Many of our other rooms and suites, however, offer a balcony and beautiful views of the lake, the surrounding mountains or the historic old town of Zell am See.

    When booking your stay at our 4-star superior hotel on Lake Zell, we recommend checking the individual room descriptions carefully. Our reservation team will also be happy to help you choose the room category that best suits your holiday in Zell am See.

  • Yes, Grand Hotel Zell am See offers rooms with air conditioning.

    Please note, however, that not all room categories are air-conditioned. In particular, our Comfort Double Rooms are available both with and without air conditioning. The amenities and features of other room categories may also vary.

    We therefore recommend checking the individual room descriptions when booking or contacting our reservation team directly. We will be happy to help you choose the room category that best suits your personal preferences and requirements.

    This way, you can enjoy your stay at Grand Hotel Zell am See with maximum comfort, directly on the shores of Lake Zell.

  • Grand Hotel Zell am See offers a selection of spacious room categories and suites that are ideal for families, combining generous living space, comfort and beautiful views of Lake Zell.

    One of the most popular options is the Family Room, offering approximately 45 m² of space for up to 2 adults and 3 children. It features a combined living and children’s sleeping area, a separate parents’ bedroom and is available with or without a balcony. All Family Rooms offer wonderful views of Lake Zell.

    For larger families, our exclusive suites are an excellent choice. The Grand Suite and Grand Suite Deluxe, each measuring approximately 60 m², accommodate up to 4 adults and 1 child. They feature two separate bedrooms, a separate living area, a balcony, lake views and a private sauna. For added comfort, the Grand Suite Deluxe also includes a second bathroom.

    A particular highlight for families is the Empress Elisabeth Suite. With 78 to 80 m² of living space, two bedrooms, two bathrooms, a separate living room, a private sauna, a fireplace, a balcony and direct lake views, it offers a truly exceptional stay for up to 4 adults and 1 child.

    All of these room categories are located within our 4-star superior hotel directly on the shores of Lake Zell and provide the ideal setting for a relaxing family holiday in Zell am See. Please note that the suites extend over two levels and feature stairs within the room.

  • Yes, Grand Hotel Zell am See also offers double rooms on a single level without stairs.

    As some of our rooms and suites extend over two levels or feature stairs within the room, we recommend that guests who prefer step-free accommodation mention this when making their reservation.

    Our reservation team will be happy to assist you in choosing a suitable room category and help you find accommodation that best meets your individual needs and comfort preferences.

  • Yes, Grand Hotel Zell am See offers rooms with connecting doors.

    Our Comfort Double Rooms with lake view, both with and without a balcony, can be connected via an interconnecting door. This room category is particularly suitable for families, couples travelling together or guests who would like to enjoy additional space and privacy.

    The connecting door allows you to benefit from separate sleeping areas while maintaining direct access between the rooms. At the same time, you can enjoy beautiful views of Lake Zell and the unique atmosphere of our 4-star superior hotel on the shores of the lake.

    As availability is limited, we recommend contacting our reservation team well in advance if you would like to book rooms with connecting doors.

  • The dining options included in your stay at Grand Hotel Zell am See depend on the rate you have booked. You can choose between accommodation with breakfast or half board.

    If you book a stay including breakfast, you can start your day with a delightful breakfast experience. Our extensive breakfast buffet is served daily from 7:00 am to 10:30 am and features freshly baked bread and pastries, regional cold cuts and cheeses, fresh fruit and vegetables, homemade jams, crunchy cereals and many other regional delicacies from Zell am See.

    If you choose half board, you can also enjoy an afternoon snack each day from 3:30 pm to 4:30 pm in our Imperial Café Bar. A selection of changing hot and cold dishes, as well as sweet treats, is served daily. During the summer months our sun terrace with panoramic views of Lake Zell also invites you to relax and unwind.

    Another highlight of the half-board experience is the varied evening menu, served daily from 6:30 pm to 9:00 pm. Choose from a selection of 12 dishes across three different culinary concepts, ranging from classic Austrian cuisine and light, healthy creations to delicious vegetarian specialities. This way, every day of your stay at Grand Hotel Zell am See becomes a memorable culinary experience.

    Whether you choose breakfast or half board, you can look forward to high-quality cuisine and regional specialities in the unique setting of our 4-star superior hotel on the shores of Lake Zell.

  • Cancellation Fees Summer 2026

    Our reservation and cancellation policy is based on the General Terms and Conditions of the Austrian Hotel Industry (AGBH 2006 version):

    Cancellation fee between April 30 – May 31, 2026

    • Up to 5 days prior to arrival: free of charge
    • From 5 days prior to arrival: 90% of the total amount

    Cancellation fee between June 1 – July 9, 2026; August 23 – November 2, 2026

    • Up to 8 days prior to arrival: free of charge
    • From 7 days prior to arrival: 90% of the total amount

    Cancellation fee between July 9 – August 23, 2026

    • Up to 14 days prior to arrival: free of charge
    • From 14 days prior to arrival: 90% of the total amount

    Non-Refundable Rate
    This booking is binding and cannot be cancelled or modified free of charge. In the event of cancellation or no-show, 100% of the total amount will be charged.

    Cancellation Fees Winter 2026/27
    Our reservation and cancellation policy is based on the General Terms and Conditions of the Austrian Hotel Industry (AGBH 2006 version):
     

    Cancellation fees for stays between Dec 4 – Dec 19, 2026; Jan 6 – Jan 23, 2027; Mar 13 – Apr 30, 2027

    • Up to 7 days before arrival: free of charge
    • From 7 days before arrival: 90% of the total amount

       

    Cancellation fee for stays between 03 Jan – 06 Jan 2027; 06 Feb – 06 Mar 2027

    • Free cancellation up to 22 days before arrival.
    • From 21 days before arrival, the cancellation fee is 70% of the total amount.
    • From 14 days before arrival, the cancellation fee is 90% of the total amount.
    • In the event of a no-show or early departure, we reserve the right to charge 90% of the total amount.

     

    Cancellation fees for stays between Jan 23 – Feb 6, 2027; Mar 6 – Mar 13, 2027

    • Up to 14 days before arrival: free of charge
    • From 14 days before arrival: 90% of the total amount

     

    Cancellation fees for stays between Dec 19, 2026 – Jan 3, 2027

    • Free cancellation until Nov 1, 2026
    • From Nov 2 – Nov 30, 2026: 70% of the total amount
    • From Dec 1, 2026: 90% of the total amount

    Non-Refundable Rate
    This booking is binding and cannot be cancelled or modified free of charge. In the event of cancellation or no-show, 100% of the total amount will be charged.

     



    Cancellation fees for Summer 2027 
    Cancellation Policy (based on the Austrian Hotel Terms and Conditions – AGBH 2006):

    Cancellation fee between April 30 – July 02, 2027; September 05 - November 1, 2027

    • Up to 3 days prior to arrival: free of charge
    • From 3 days prior to arrival: 90% of the total amount

    Cancellation fee between July 02 – July 09, 2027; August 22 – September 09, 2027

    • Up to 7 days prior to arrival: free of charge
    • From 7 days prior to arrival: 90% of the total amount

    Cancellation fee between July 9 – August 22, 2027

    • Up to 14 days prior to arrival: free of charge
    • From 14 days prior to arrival: 90% of the total amount

     

    Non-refundable Rate

    This rate is non-refundable.
    In case of cancellation, modification, or no-show, 100% of the total amount will be charged.

  • Unexpected events can happen at any time, so for peace of mind, we suggest taking out travel insurance to protect you against financial loss.

    We recommend Hotel Cancellation Plus Insurance from Europäische Reiseversicherung. This insurance not only covers cancellation fees, but also includes: Trip interruption, delayed arrival, involuntary holiday extension, search and rescue costs (including helicopter rescue).

  • At Grand Hotel Zell am See, we offer a variety of convenient payment options to settle your hotel bill.

    We accept cash, debit cards (issued in Austria, Germany and the Netherlands), VISA, Mastercard and American Express. You can also pay conveniently using Apple Pay or Google Pay.

    If you have a hotel voucher, we kindly ask you to provide the voucher number when making your reservation and present the voucher to our team upon arrival.

    If you have any questions regarding payment options or your stay at Grand Hotel Zell am See, our reservation team will be happy to assist you at any time.

  • Yes, a deposit is required when booking a stay at Grand Hotel Zell am See.

    For standard bookings, a deposit of 20% of the total amount of your stay is required. Detailed payment information will be provided in your booking confirmation.

    For bookings made under the non-refundable rate, a deposit of 100% of the total booking amount is required. While this rate offers attractive conditions, it cannot be cancelled or refunded free of charge.

    If you have any questions regarding deposits, payment terms or the different booking rates, our reservation team will be happy to assist you and advise you individually on your stay at Lake Zell.

  • Booking directly through the Grand Hotel Zell am See website comes with a range of exclusive benefits.

    As a direct booker, you will enjoy the widest selection of available rooms and suites, as well as maximum flexibility when planning your stay. You will also benefit from more favourable cancellation policies and attractive discounts for children, which are often not available when booking through third-party platforms.

    This allows you to choose the room category that best suits your wishes and your stay on Lake Zell. In addition, our reservation team is always available to assist you personally, accommodate individual requests and help you plan your holiday down to the last detail.

    To make sure you never miss any special offers or promotions, we also recommend subscribing to our newsletter. This way, you will always stay up to date on exclusive deals, attractive packages and special offers at Grand Hotel Zell am See. Signing up is easy via our newsletter section.

    For the best availability, exclusive benefits, personalised service and maximum flexibility, we therefore recommend booking directly through the Grand Hotel Zell am See website.

  • Yes, families staying at Grand Hotel Zell am See benefit from attractive discounts for children.

    The discount depends on the season, the age of the children and the room category booked. During selected off-peak periods, for example, up to two children aged 12 and under can stay free of charge in their parents' room, provided that two full-paying adults are staying in the room.

    As children's rates and discounts may vary depending on the season, we recommend contacting our reservation team directly for the conditions applicable to your preferred travel dates.

    With spacious family rooms and suites, as well as its unique location on the shores of Lake Zell, Grand Hotel Zell am See provides the perfect setting for a relaxing family holiday in Zell am See.

Number of Children
Number of Children