Rooms and suites in Zell am See

Your room will be ready for you from 3:00 pm on the day of arrival. On the day of departure, we kindly ask that you vacate your room by 10:30 am.

Yes, early check-in at the Grand Hotel Zell am See is generally available upon request and subject to an additional charge.

As a 4-star superior hotel located directly on the lake, we strive to offer our guests the greatest possible flexibility. The early check-in fee depends on your booked room category, current availability and the season.

To check the availability for your preferred arrival time, please contact our reservations team at info@grandhotel-zellamsee.at. We look forward to making your stay at the Grand Hotel Zell am See as comfortable as possible.

Cuisine:

• Extensive breakfast buffet
• Afternoon snack with sweet and savoury treats at the Imperial Café Bar (included with half board)
• Grand Gourmet Half Board with a 5-course choice menu or evening buffet (classic, regional and vegetarian options)
• Children's menus as part of the half-board package
• Breakfast and dinner served on the lakeside terrace during the summer, weather permitting

Wellness & Relaxation:

• Access to the adults-only GRANDSPA with panoramic views
• Access to the Family Classic Spa with indoor pool, whirlpool, saunas and fitness room
• Bathrobe provided in your room (slippers available on request)
• Access to the hotel's private beach on Lake Zell

Activities & Sports:

• From summer 2027, enjoy the Zell am See-Kaprun Summer Card during your stay with us, including complimentary rides on selected mountain lifts and free or discounted admission to numerous attractions throughout the region.
  Download the Summer 2026 brochure here.
• Complimentary bicycles, stand-up paddleboards and pedal boats (summer only, subject to availability)
• Complimentary use of Nordic walking poles
• 30% green fee discount at Zell am See-Kaprun Golf Club
• Complimentary shuttle service to Zell am See-Kaprun Golf Club
• Golf bag storage and a small welcome gift for golfers

Families & Children:

• Kids' Club (Monday to Friday, or Tuesday to Saturday during the high season)
• Children's playground and indoor play area
• Children's bicycles and Nintendo Wii area
• Complimentary baby and children's equipment (high chair, baby bathtub, nappy bin and much more)

Summer Extras:

• Private lakeside beach
• Complimentary use of stand-up paddleboards and pedal boats
• One-hour introductory sailing session for children (weather permitting and by prior reservation)
• Starting in summer 2027, the Zell am See-Kaprun Summer Card is included in the room rate with every stay at the GRAND HOTEL ZELL AM SEE and is automatically provided to you at check-in.

Winter Extras:

• Ski pass sales directly at the hotel
• Ski shuttle to the valley stations
• Heated ski storage room
• Discounts on ski rental and service at Sport Bründl

Included for holidays with your dog:

• Welcome treat
• Food and water bowls
• Stylish dog bed
• Cosy dog blanket
• A table in our Jägerstüberl restaurant for breakfast and dinner, where dogs are welcome
• Beautiful natural surroundings around Lake Zell and a variety of dog-friendly excursions in the region

Services & Comfort:

• Complimentary Wi-Fi throughout the hotel
• Railway station shuttle on arrival and departure (advance booking required)
• Internet terminal in the lobby
• Electric vehicle charging station (additional charge)
• Live music and entertainment at the Lake Bar

Our property boasts a history of more than 130 years, which is also reflected in its distinctive architecture. Due to the building’s structural characteristics, our hotel is unfortunately not fully accessible for guests with limited mobility. Wheelchair access is restricted, as some areas can only be reached via stairs and there is no continuous step-free access throughout the premises.

We want all our guests to feel comfortable and well cared for. If you have any questions regarding accessibility or specific requirements, our team will be happy to provide information and assistance at any time.

Step inside and unwind. The Grand Hotel Zell am See offers a selection of stylish rooms and suites, ranging from classic and elegant room categories to spacious suites with unique views.

Overview of our room categories:

• Double Room Comfort
• Double Room Superior
• Wellness Deluxe Double Room
• Lakeside Residence
• Junior Suite
• Family Room
• Emperor Franz Josef Suite
• Grand Suite
• Grand Suite Deluxe
• Empress Elisabeth Suite

Grand Hotel Zell am See does not have dedicated single rooms. Solo travellers can book our double rooms for single occupancy, subject to a supplement that varies depending on the season.

We also offer special packages for solo travellers on selected dates. To find the exact price for your holiday in Zell am See, simply enter your preferred travel dates and select one guest in our online booking system.

Double Room Comfort

Approx. 20–30 m², max. 2 guests. Available with or without a balcony, with or without air conditioning, and with or without lake view. Bathroom facilities vary by room and include either a shower-over-bath, a bathtub or a shower.

Double Room Superior

Approx. 30 m², max. 2 adults and 1 child. Balcony and lake view. Bathroom facilities vary by room and include either a shower-over-bath, a bathtub or a shower. Some rooms feature stairs and extend over two levels.

Wellness Deluxe Double Room

Approx. 42 m², max. 2 adults. Balcony, lake view and available with or without a private sauna. Equipped with a bathtub and a shower.

Lakeside Residence

Approx. 30 m², max. 2 adults. Balcony and lake view. Bathroom facilities vary by room and include either a shower-over-bath, a bathtub or a shower.

Junior Suite

Approx. 45 m², max. 2 adults and 1 child. Open-plan living area that is not separated from the bedroom by a door, lake view and available with or without a balcony. Bathroom facilities vary by room and include either a bathtub and shower or a shower only. The suite features stairs and extends over two levels.

Family Room

Approx. 45 m², max. 2 adults and 3 children. Combined living area and children’s sleeping area, separate parents’ bedroom, lake view and available with or without a balcony. Equipped with a shower-over-bath. The room features stairs.

Emperor Franz Josef Suite

55 m², max. 2 adults and 1 child. Balcony and lake view. This category includes both suites with a separate bedroom and suites with an open-plan layout. Equipped with a bathtub and a shower and available with or without a fireplace. The suite features stairs and extends over two levels.

Grand Suite

Approx. 60 m², max. 4 adults and 1 child. Balcony, lake view, private sauna, separate living room, two separate bedrooms and one bathroom. Equipped with a bathtub and a shower. The suite features stairs and extends over two levels.

Grand Suite Deluxe

Approx. 60 m², max. 4 adults and 1 child. Balcony, lake view, private sauna, separate living room, two separate bedrooms and two bathrooms, one with a shower and one with a shower-over-bath. The suite features stairs and extends over two levels.

Empress Elisabeth Suite

78–80 m², max. 4 adults and 1 child. Balcony, lake view, fireplace, private sauna, separate living room, two bedrooms and two bathrooms, one with a shower and one with a bathtub and shower. The suite features stairs and extends over two levels.

No, not all rooms at Grand Hotel Zell am See feature a balcony or direct lake views.

Our Comfort Double Rooms with mountain view and without a balcony do not overlook Lake Zell. Many of our other rooms and suites, however, offer a balcony and beautiful views of the lake, the surrounding mountains or the historic old town of Zell am See.

When booking your stay at our 4-star superior hotel on Lake Zell, we recommend checking the individual room descriptions carefully. Our reservation team will also be happy to help you choose the room category that best suits your holiday in Zell am See.

Yes, Grand Hotel Zell am See offers rooms with air conditioning.

Please note, however, that not all room categories are air-conditioned. In particular, our Comfort Double Rooms are available both with and without air conditioning. The amenities and features of other room categories may also vary.

We therefore recommend checking the individual room descriptions when booking or contacting our reservation team directly. We will be happy to help you choose the room category that best suits your personal preferences and requirements.

This way, you can enjoy your stay at Grand Hotel Zell am See with maximum comfort, directly on the shores of Lake Zell.

We are happy to provide hypoallergenic bedding upon request.

To ensure your stay is as comfortable as possible, we kindly ask you to inform us about any allergies or special requirements before your arrival. This allows our housekeeping team to make all necessary preparations in advance.

Our aim is to provide all guests, especially those with allergies or specific needs, with a relaxing and comfortable stay at our 4-star superior hotel on the shores of Lake Zell.
Should you have any special requests or questions regarding your room amenities, our reservation team will be happy to assist you at any time.

Yes, Grand Hotel Zell am See also offers double rooms on a single level without stairs.

As some of our rooms and suites extend over two levels or feature stairs within the room, we recommend that guests who prefer step-free accommodation mention this when making their reservation.

Our reservation team will be happy to assist you in choosing a suitable room category and help you find accommodation that best meets your individual needs and comfort preferences.

Grand Hotel Zell am See offers a selection of spacious room categories and suites that are ideal for families, combining generous living space, comfort and beautiful views of Lake Zell.

One of the most popular options is the Family Room, offering approximately 45 m² of space for up to 2 adults and 3 children. It features a combined living and children’s sleeping area, a separate parents’ bedroom and is available with or without a balcony. All Family Rooms offer wonderful views of Lake Zell.

For larger families, our exclusive suites are an excellent choice. The Grand Suite and Grand Suite Deluxe, each measuring approximately 60 m², accommodate up to 4 adults and 1 child. They feature two separate bedrooms, a separate living area, a balcony, lake views and a private sauna. For added comfort, the Grand Suite Deluxe also includes a second bathroom.

A particular highlight for families is the Empress Elisabeth Suite. With 78 to 80 m² of living space, two bedrooms, two bathrooms, a separate living room, a private sauna, a fireplace, a balcony and direct lake views, it offers a truly exceptional stay for up to 4 adults and 1 child.

All of these room categories are located within our 4-star superior hotel directly on the shores of Lake Zell and provide the ideal setting for a relaxing family holiday in Zell am See. Please note that the suites extend over two levels and feature stairs within the room.

Yes, Grand Hotel Zell am See offers rooms with connecting doors.

Our Comfort Double Rooms with lake view, both with and without a balcony, can be connected via an interconnecting door. This room category is particularly suitable for families, couples travelling together or guests who would like to enjoy additional space and privacy.

The connecting door allows you to benefit from separate sleeping areas while maintaining direct access between the rooms. At the same time, you can enjoy beautiful views of Lake Zell and the unique atmosphere of our 4-star superior hotel on the shores of the lake.

As availability is limited, we recommend contacting our reservation team well in advance if you would like to book rooms with connecting doors.

The suites at Grand Hotel Zell am See offer generous space, exclusive comfort and a range of thoughtful amenities for an unforgettable stay on the shores of Lake Zell.

Depending on the suite category, guests can enjoy highlights such as a private balcony with lake views, a private sauna, a separate living area and two separate bedrooms – ideal for families, couples or anyone who values privacy and spacious accommodation.

The Grand Suite and Grand Suite Deluxe each offer around 60 m² of living space, two bedrooms, a separate living room and a private sauna. For even greater comfort, the Grand Suite Deluxe also features two bathrooms, making it an excellent choice for families or guests travelling together.

A truly exceptional experience awaits in the Empress Elisabeth Suite. Offering up to 80 m² of living space, two bedrooms, two bathrooms, a private sauna, a fireplace and breathtaking lake views, it is one of the most exclusive accommodations at Grand Hotel Zell am See.

All suites are located within our 4-star superior hotel on the shores of Lake Zell and extend over two levels. The combination of generous space, elegant amenities and an extraordinary lakeside setting makes them the perfect choice for a luxurious stay in Zell am See.

Cancellation Fees Summer 2026

Our reservation and cancellation policy is based on the General Terms and Conditions of the Austrian Hotel Industry (AGBH 2006 version):

Cancellation fee between April 30 – May 31, 2026

• Up to 5 days prior to arrival: free of charge
• From 5 days prior to arrival: 90% of the total amount

Cancellation fee between June 1 – July 9, 2026; August 23 – November 2, 2026

• Up to 8 days prior to arrival: free of charge
• From 7 days prior to arrival: 90% of the total amount

Cancellation fee between July 9 – August 23, 2026

• Up to 14 days prior to arrival: free of charge
• From 14 days prior to arrival: 90% of the total amount

Non-Refundable Rate
This booking is binding and cannot be cancelled or modified free of charge. In the event of cancellation or no-show, 100% of the total amount will be charged.

Cancellation Fees Winter 2026/27
Our reservation and cancellation policy is based on the General Terms and Conditions of the Austrian Hotel Industry (AGBH 2006 version):
 

Cancellation fees for stays between Dec 4 – Dec 19, 2026; Jan 6 – Jan 23, 2027; Mar 13 – Apr 30, 2027

• Up to 7 days before arrival: free of charge

• From 7 days before arrival: 90% of the total amount

   

Cancellation fee for stays between 03 Jan – 06 Jan 2027; 06 Feb – 06 Mar 2027

• Free cancellation up to 22 days before arrival.
• From 21 days before arrival, the cancellation fee is 70% of the total amount.
• From 14 days before arrival, the cancellation fee is 90% of the total amount.
• In the event of a no-show or early departure, we reserve the right to charge 90% of the total amount.

Cancellation fees for stays between Jan 23 – Feb 6, 2027; Mar 6 – Mar 13, 2027

• Up to 14 days before arrival: free of charge
• From 14 days before arrival: 90% of the total amount

Cancellation fees for stays between Dec 19, 2026 – Jan 3, 2027

• Free cancellation until Nov 1, 2026
• From Nov 2 – Nov 30, 2026: 70% of the total amount
• From Dec 1, 2026: 90% of the total amount

Non-Refundable Rate
This booking is binding and cannot be cancelled or modified free of charge. In the event of cancellation or no-show, 100% of the total amount will be charged.

 

Cancellation fees for Summer 2027 
Cancellation Policy (based on the Austrian Hotel Terms and Conditions – AGBH 2006):

Cancellation fee between April 30 – July 02, 2027; September 05 - November 1, 2027

• Up to 3 days prior to arrival: free of charge
• From 3 days prior to arrival: 90% of the total amount

Cancellation fee between July 02 – July 09, 2027; August 22 – September 09, 2027

• Up to 7 days prior to arrival: free of charge
• From 7 days prior to arrival: 90% of the total amount

Cancellation fee between July 9 – August 22, 2027

• Up to 14 days prior to arrival: free of charge
• From 14 days prior to arrival: 90% of the total amount

Non-refundable Rate

This rate is non-refundable.
In case of cancellation, modification, or no-show, 100% of the total amount will be charged.

Unexpected events can happen at any time, so for peace of mind, we suggest taking out travel insurance to protect you against financial loss.

We recommend Hotel Cancellation Plus Insurance from Europäische Reiseversicherung. This insurance not only covers cancellation fees, but also includes: Trip interruption, delayed arrival, involuntary holiday extension, search and rescue costs (including helicopter rescue).

At Grand Hotel Zell am See, we offer a variety of convenient payment options to settle your hotel bill.

We accept cash, debit cards (issued in Austria, Germany and the Netherlands), VISA, Mastercard and American Express. You can also pay conveniently using Apple Pay or Google Pay.

If you have a hotel voucher, we kindly ask you to provide the voucher number when making your reservation and present the voucher to our team upon arrival.

If you have any questions regarding payment options or your stay at Grand Hotel Zell am See, our reservation team will be happy to assist you at any time.

Yes, a deposit is required when booking a stay at Grand Hotel Zell am See.

For standard bookings, a deposit of 20% of the total amount of your stay is required. Detailed payment information will be provided in your booking confirmation.

For bookings made under the non-refundable rate, a deposit of 100% of the total booking amount is required. While this rate offers attractive conditions, it cannot be cancelled or refunded free of charge.

If you have any questions regarding deposits, payment terms or the different booking rates, our reservation team will be happy to assist you and advise you individually on your stay at Lake Zell.

Booking directly through the Grand Hotel Zell am See website comes with a range of exclusive benefits.

As a direct booker, you will enjoy the widest selection of available rooms and suites, as well as maximum flexibility when planning your stay. You will also benefit from more favourable cancellation policies and attractive discounts for children, which are often not available when booking through third-party platforms.

This allows you to choose the room category that best suits your wishes and your stay on Lake Zell. In addition, our reservation team is always available to assist you personally, accommodate individual requests and help you plan your holiday down to the last detail.

To make sure you never miss any special offers or promotions, we also recommend subscribing to our newsletter. This way, you will always stay up to date on exclusive deals, attractive packages and special offers at Grand Hotel Zell am See. Signing up is easy via our newsletter section.

For the best availability, exclusive benefits, personalised service and maximum flexibility, we therefore recommend booking directly through the Grand Hotel Zell am See website.

Yes, families staying at Grand Hotel Zell am See benefit from attractive discounts for children.

The discount depends on the season, the age of the children and the room category booked. During selected off-peak periods, for example, up to two children aged 12 and under can stay free of charge in their parents' room, provided that two full-paying adults are staying in the room.

As children's rates and discounts may vary depending on the season, we recommend contacting our reservation team directly for the conditions applicable to your preferred travel dates.

With spacious family rooms and suites, as well as its unique location on the shores of Lake Zell, Grand Hotel Zell am See provides the perfect setting for a relaxing family holiday in Zell am See.

No need! For your comfort, we provide fluffy bathrobes for the duration of your stay, and of course, we have smaller sizes for children too.
If you’d like bath slippers, feel free to pick up a pair at reception.

The dining options included in your stay at Grand Hotel Zell am See depend on the rate you have booked. You can choose between accommodation with breakfast or half board.

If you book a stay including breakfast, you can start your day with a delightful breakfast experience. Our extensive breakfast buffet is served daily from 7:00 am to 10:30 am and features freshly baked bread and pastries, regional cold cuts and cheeses, fresh fruit and vegetables, homemade jams, crunchy cereals and many other regional delicacies from Zell am See.

If you choose half board, you can also enjoy an afternoon snack each day from 3:30 pm to 4:30 pm in our Imperial Café Bar. A selection of changing hot and cold dishes, as well as sweet treats, is served daily. During the summer months our sun terrace with panoramic views of Lake Zell also invites you to relax and unwind.

Another highlight of the half-board experience is the varied evening menu, served daily from 6:30 pm to 9:00 pm. Choose from a selection of 12 dishes across three different culinary concepts, ranging from classic Austrian cuisine and light, healthy creations to delicious vegetarian specialities. This way, every day of your stay at Grand Hotel Zell am See becomes a memorable culinary experience.

Whether you choose breakfast or half board, you can look forward to high-quality cuisine and regional specialities in the unique setting of our 4-star superior hotel on the shores of Lake Zell.