Your spa holiday, Zell am See

Please note that access to the adults-only GRANDSPA is reserved exclusively for guests aged 16 and over. The use of our spa facilities is included in your room rate.

For your safety and peace of mind, we recommend leaving valuables in your room or suite's safe. Lockers are also available in the changing rooms, but please be aware that these are not insured.

To ensure a peaceful and relaxing atmosphere for all guests, we kindly ask that you turn off your cell phones while enjoying the GRANDSPA. We also ask that you refrain from using laptops or cameras and have conversations quietly.

Browse our exclusive spa boutique, where you’ll find premium wellness and beauty products from Ligne St. Barth and MARíAS® Organic Cosmetics from Salzburg. We also offer gift vouchers for spa treatments and products.

For the best experience, we recommend booking your treatments as early as possible. To make a booking, please contact us by phone or dial extension 300 directly from your room.

If you need to cancel or reschedule your appointment, kindly let us know as early as possible. Cancellations made the day before the scheduled treatment will incur a 50% charge. Cancellations on the same day will be charged 100%.

To ensure a smooth experience, please arrive at least 15 minutes prior to your appointment. Unfortunately, if you arrive late, your treatment time may be shortened. Treatments cannot be extended beyond the agreed time.

We advise against shaving before a salt scrub to avoid skin irritation. Men should shave before facial treatments for maximum benefit. Please refrain from peeling treatments if you have sunburn. Inform us in advance if you have any specific health conditions or requirements.

Most treatments will be carried out undressed. You may change privately before your treatment, and during the session, all areas not being treated will be covered with towels. For full-body treatments, women have the option to include or exclude the breast area.

Our expert spa team is dedicated to creating a personalised treatment plan for you. To make the most of your spa time, we encourage you to arrive at least 15 minutes before your appointment. This allows you to familiarize yourself with the adults-only GRANDSPA, take a shower before a body treatment, and relax with a cup of fresh tea. Feel free to communicate any specific preferences directly to your therapist—whether it’s about massage pressure, extra towels, sound, lighting, or temperature adjustments.

After physical activity, it’s best to take a rest of at least 15 minutes before entering the sauna. Following your sauna session, we recommend additional relaxation time before engaging in any further exercise, allowing your body to fully rehydrate and replenish.

Don’t rush—allow yourself to truly unwind. We suggest setting aside at least two hours for your sauna visit. This time will enable you to fully absorb the health benefits of the sauna, fostering deep relaxation.

To get the best results from your sauna experience, shower with soap beforehand to cleanse your skin of any oils, creams, or makeup. Be sure to dry off thoroughly afterward—dry skin will sweat more effectively. We also recommend a gentle brushing massage to enhance circulation and remove dead skin cells, preparing your body for optimal relaxation.

For optimal benefits, we recommend sauna sessions lasting between 10 and 15 minutes. If you're an experienced sauna user, you may opt for up to three sessions. If you're new to saunas, one session is often enough. Always listen to your body. Do not overexert yourself and ensure you are comfortable at all times.

Avoid drinking immediately after your sauna session to allow your body to complete the detoxification process. Wait a few minutes before hydrating, and when you do, opt for mineral water or diluted fruit juices. We recommend avoiding alcohol after the sauna.

If you are pregnant, consult with your doctor before using the sauna. Generally, if your pregnancy is uncomplicated, there are no restrictions on sauna use.

If you are feeling ill or have a cold, we recommend avoiding the sauna. The heat-cold alternation could potentially worsen your condition. Wait until your cold has almost passed, and then a sauna visit can help aid your recovery.

For your safety and well-being, please avoid using the sauna during your spa vacation in Zell am See if you have any of the following conditions:

• Open wounds or severe bruising
• Illnesses accompanied by fever or inflammation (especially of the organs or blood vessels)
• Cardiovascular diseases, epilepsy, or cancer
• Diseases of the liver, kidneys, or nervous system

After a sauna session, your body needs to cool down and regain balance. Step outside for a moment to take a deep breath of fresh air – our terrace offers the perfect place to do this, especially during the summer months. To further assist your recovery, a warm footbath (approximately 40°C) will gently reopen your blood vessels.

Once you’ve cooled down, wrap yourself in your warm bathrobe and take time to relax for at least 15 minutes on one of our comfortable relaxation loungers. Whether you choose to read a book, listen to music, or take a short nap, this quiet time allows your body to fully absorb the benefits of your sauna session before you continue with another.